Job Information
Kalihi Palama Health Center WIC Nutrition Aide III in Honolulu, Hawaii
+-----------------------------------------------------------------------+ | Primary Purpose:Under indirect supervision, accurately and | | efficiently certify/recertify WIC participants based upon Federal | | regulations and State of Hawaii Department of Health WIC policies | | using the HIWIC computer system. Assists in all aspects of WIC | | services. Supports the mission, goals and objectives of Kalihi-Palama | | Health Center | +-----------------------------------------------------------------------+ | Essential Duties: | | | | - Maintain professional customer service towards all participants | | and staff | | - Performs routine clerical duties with ability to type 25wpm, use | | fax/scan/copy machine | | | | Accurately orients participants to the WIC program | | | | - Give directions to KPHC WIC clinic via all modes of | | transportation | | | | Able to use audio visual equipment for WIC orientation video | | | | Accurately explains the WIC program/history/foods approved | | | | Able to accurately and efficiently certify/recertify WIC participants | | based upon Federal regulations, and State of Hawaii Department of | | Health WIC policies | | | | Complete presumptive eligibility whenever possible and schedule | | follow up accordingly | | | | Can accurately, verbally outline and record all aspects of WIC | | eligibility requirements, ID, household income eligibility and what | | documents are required to prove eligibility and Med-Quest | | verification | | | | - Use the HIWIC system to perform essential duties and other duties | | as assigned | | | | Accurately determines and records first and second authorized | | caregivers | | | | Accurately able to verbally explain e-WIC card | | | | Accurately able to issue and activate e-WIC card | | | | Accurately able to assist setting participants PIN | | | | Able to direct participants in resetting/unlocking e-WIC pin using | | IVR number | | | | Ability to deactivate card, set appointment for participants to | | retrieve new card | | | | Able to retrieve and assess necessary foster care documents and legal | | guardianship documents | | | | Ability to follow policies and procedures to issue e-WIC card and | | benefits to foster clients | | | | - Accurately records new pregnancy and end of pregnancy | | - Accurately complete in-state WIC transfers | | - Accurately print Verification of Certification (VOC) | | - Knows contact information to other WIC programs to help clients | | transfer if needed | | - Accurately apply for Hawaii WIC, issues e-WIC card and benefits | | to out of state transfers | | | | Checks participants address/zip and phone number at each visit | | | | Answer the phone, take messages and return phone calls in a timely | | manner | | | | - Retrieve phone messages/emails and returns calls/email in a | | timely manner | | | | Accurately measures, records, and interprets anthropometric data | | | | Accurately measures (Masimo), records and interprets hematological | | data | | | | Must be effective in motivational interviewing | | | | Must be effective in setting and documenting SMART goals with WIC | | clients | | | | Accurately creates standard and tailored food packages | | | | Accurately creates Special Authorized food packages with approved | | authority | | | | Issue e-WIC benefits/explain usage | | | | Can correctly verbally discuss all WIC eligible foods/formula | | | | Able to void and re-issue-WIC cards/WIC benefits | | | | Able to modify benefit issuance/retailor foods | | | | Correctly does nutrition education (NE) contacts for all low-risk | | clients, read medical notes, gets needed forms and makes correct next | | appointment | | | | Correctly provides appropriate follow-up nutrition education | | counseling to high-risk clients after seeing the registered dietitian | | at least once per certification | |