Job Information
Michigan Technological University Administrative Aide in Houghton, Michigan
Department: Human Resources
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or .
Job Description Summary
Human Resources Customer Support performs a wide range of administrative support related tasks that contribute to the overall smooth operations of diverse HR functions while remaining flexible, proactive, resourceful, and professional. This department positively represents the University by providing outstanding customer service when responding to the needs of campus clients and external contacts.
Essential Duties & Responsibilities (other duties may be assigned)
Provide administrative support for daily HR functions including answering phones and directing non-routine questions; receive and route mail; manage email accounts and request tracking system; compose routine correspondence; draft replies to non-routine inquiries.
Greet and assist customers in a friendly, courteous manner
Receive, process and maintain forms related to HR.
Independently research and resolve problems associated with HR.
Build and maintain packets for New Husky Orientation including but not limited to benefits, payroll and/or employment eligibility verification
Calculate and track RSVP points and eligibility, leave balances and process any necessary adjustments or payouts
Review and update HR forms and website information to ensure accuracy
Process print requests
Complete Benefits and/or Payroll deduction adjustments
Maintain and update permanent, confidential Employee files
Data enter and maintain employee records in Banner
Complete internal and/or vendor audits
Run Banner reports related to HR.
Assist in the biweekly data entry for multiple processes
Be knowledgeable about the organization and business of MTU Human Resources and act as a backup to support all areas
Be knowledgeable of regulations including but not limited to Federal, State and local taxes
Create M-numbers and User ID's in Banner
Process Visitor Access Forms
Review, track and data enter employment forms as needed.
Collect the appropriate materials and sign-off on I-9 forms for new employees while tracking and communicating progress with departments
Work with the employment representative to process and track background checks for new employees
Track and support function with the faculty Review, promotion and tenure process
Provide support for the Campus & Community Welcome Program which include but are not limited to: coordination of schedule, greet and welcome upon arrival and preparation of materials
Review EPAF edits and process those ready to be applied
PageUp support role for academic and staff employment
Analyze and enter data in the Banner system from all status forms which include but are not limited to: Position Authorization Forms, Employee Status Change Forms and Short-Term/Casual/Seasonal Employment Authorization Forms
Commit to learning about continuous improvement strategies and appl