Job Information
The City of Houston IT MANAGER – INFRASTRUCTURE (RADIO OPERATIONS SUPERVISOR) in Houston, Texas
IT MANAGER – INFRASTRUCTURE (RADIO OPERATIONS SUPERVISOR)
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IT MANAGER – INFRASTRUCTURE (RADIO OPERATIONS SUPERVISOR)
Salary
$94,692.00 - $120,000.00 Annually
Location
2318 Greens Road
Job Type
Full Time
Job Number
35111
Department
Houston Information Technology Services
Division
HITS - PUBLIC SAFETY COMMS
Opening Date
09/23/2024
Closing Date
10/6/2024 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: IT MANAGER – INFRASTRUCTURE (RADIO OPERATIONS SUPERVISOR)
Posting Number: 35111
Department: Houston Information Technology Services
Division: Public Safety Communications
Reporting Location: 2318 Greens Rd. Houston, TX 77032
Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Houston Information Technology Services Public Safety Communications division directly maintains the City’s multi-site P25 radio network spanning across the Houston Metro. This radio network supports more than 20,000 first responder radios that generate more than 14 million radio calls monthly. The IT Manager – Infrastructure position is responsible for the management of day-to-day operations, staff administrative duties, and management of the division’s projects and initiatives.
The position oversees the projects, tasking, and services provided by a field services team, subscriber radio support team, and an administrative team. Responsible for providing leadership and management in the installation, maintenance, and repair of City communications systems. Systems include P25 radio system, microwave radio system, subscriber radios, and data communications. Prepare, review, and update design and construction specifications for radio communications systems. Document and report status of projects and team functions. Develop and document weekly goals and results for each team consistent with the goals of the department.
Responsible for performance appraisal for positions under their direction. Ensures work orders, procedures, and documentation are timely and professional. Other items supported are HVAC, Generator, landscaping, tower support service contracts. Reports to the Assistant Director of Public Safety Communications.
Position requires familiarity with:
Motorola Multizone P25 radio networks
Microwave radio backhaul networks
P25 Subscriber radios
Fire Station Alerting Systems
Bi-directional amplification systems
This individual will participate in evaluations of vendor proposals for purchases of hardware, software, and technical services to ensure adherence to industry standards. Analyzes proposed and actual projects in terms of the potential benefits of using information systems. Prepares long- and short-range plans for services and technology that meets the needs of City departments. Plans and recommends changes that address system configurations. Prepares cost estimates for current and proposed projects, reflecting the equipment and staff requirements.
This position also plays an important role in the division’s continuity of operations and is considered City essential personnel. This position may be called in to support natural disasters, special events, or off hours systems upgrades.
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.
MINIMUM REQUIREMENTS
EDUCATION
Requires a bachelor’s degree in Computer Science, Management, and Information Systems (MIS) or a closely related field.
EXPERIENCE
At least eight (8) years of technology experience supporting IT infrastructure of a department or enterprise IT environment that includes two (2) years supervising a technology team.
LICENSE
None
PREFERENCES
*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.
Preference will be given to applicants with working knowledge of public safety radio communication operations utilizing a Motorola P25 trunked-radio-system or knowledge in a complex networking environment or cellular role.
Preferences will also be given to individuals who prove completion of technical training courses consistent with Radio, Networking, or Cellular operations.
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION – Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 32
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450.
If you need special services or accommodations, call (832) 393-0450. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.
Benefits include:
• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
02
Which best describes your education?
High School / GED
Associate Degree
Bachelor's Degree
Master's Degree & Beyond
None of the Above
03
Which area of concentration did you obtain your degree?
Information Technology
Computer Science
Management Information Systems (MIS)
Engineering
Business Administration
Modern Electronics
My degree concentration is not listed
I have no degree
04
How many years of experience do you have supporting IT Infrastructure of a department or Enterprise IT environment?
Less than 8 years of experience
8 years of experience
9 years of experience
10 years of experience
11 years of experience
12 years of experience
13 years of experience
14 years of experience
15 or more years of experience
I have no experience supporting IT Infrastructure of a department or Enterprise IT environment
05
How many years of experience do you have with public safety communications radio operations utilizing a Motorola P25 trunked-radio systems?
Less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 or more years of experience
I have no experience
06
Select your level of experience or knowledge with complex networking environment or cellular role.
Beginner
Intermediate
Advanced
I have no experience
07
Which best describes your Practical Electronics experience?
Less than 6 years of experience
6 years of experience
7 years of experience
8 years of experience
9 years of experience
10 years of experience
11 years of experience
12 or more years of experience
I have no Practical Electronics experience
08
How many years of experience in supervising or managing a technology team?
Less than 2 years of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
I have no experience in supervising or managing a technology team.
09
Please select the technical training courses have you completed? (Check all that apply)
Radio
Networking
Cellular Operations
Other
I have no technical training courses
10
How many years of experience do you have supporting ancillary tower site support equipment such as HVAC, Generators, Automatic Transfer Switches?
Less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
6 or more years
I have no experience supporting this type of equipment
Required Question