Job Information
The City of Houston JUVENILE CASE MANAGER in Houston, Texas
JUVENILE CASE MANAGER
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JUVENILE CASE MANAGER
Salary
$24.33 - $26.85 Hourly
Location
1400 Lubbock
Job Type
Full Time
Job Number
34896
Department
Municipal Courts Department
Opening Date
08/27/2024
Closing Date
9/27/2024 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Posting Number: 34896
Division: Judicial Operations
Reporting Location: 1400 Lubbock
Workdays & Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.* Subject to Change*
Some Weekends, Extended Shifts as Required*
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
Serve on a team of Juvenile Case Managers for a truancy prevention and intervention program designed to provide case management and support services to students and families who are considered truant. Using individual judgment and discretion, provides identification/assessment, truancy intervention, and community-based referrals to social services for juveniles and their families. Job duties include, but are not limited to the following:
Conducts home/school visits to perform pre-court assessments and interviews with students and families, connecting students and parents/guardians to community resources.
Attends Municipal Court hearings to provide judges with background information on students and makes recommendations on appropriate sanctions.
Maintains client documentation, case files and tracking system.
Works with community-based organizations, law enforcement, and juvenile justice agencies to maximize youth and parent compliance.
Conducts truancy education and awareness presentations; attends mandatory trainings; participates in summer programming; other duties and assignments as needed.
WORKING CONDITIONS
Applicant must be available on scheduled evenings to attend Municipal Court dockets, workshops, and/or conduct home visits as well as some weekends for community service projects. General office setting.
MINIMUM REQUIREMENTS
EDUCATION REQUIREMENTS
Requires a Bachelor's degree with multiple course work in one of the following areas: Criminal Justice, Sociology, Psychology, or Social Work.
EXPERIENCE REQUIREMENTS
Two years of professional experience in juvenile court programs or related social services work are required.
LICENSE REQUIREMENTS
Valid Texas Driver's License and compliance with the City of Houston policy on driving (AP 2-2)
PREFERENCES
Preference shall be given to candidates who are bilingual in English and Spanish and have demonstrated case management and outreach experience. Strong organizational, computer, writing and communication skills are also preferred
*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. *
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. Department may administer skills assessment test. Bilingual applicants applying will be subject to skill testing.
SAFETY IMPACT POSITION YES
This position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 20
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-6150.
If you need special services or accommodations, call (832) 393-7222. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.
Benefits include:
• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
02
Which best describes your completed level of education?
High School Diploma and/or GED
Associates Degree
Bachelor's Degree
Master's Degree or beyond
None of the Above
03
If you indicated that you have obtained a degree, please indicate what area of study you received your degree?
Psychology
Sociology
Social Work
Counseling
Criminal Justice
Liberal Arts
My Degree is not listed
I have no degree
04
How many years of verifiable work experience do you have in juvenile court programs or related social services work?
Less than two (2) years
Two (2) years
Three (3) years
Four (4) years
Five (5) years
More than five (5) years
None of the above
05
How many years of verifiable youth case management experience do you have with regards to conducting assessments, monitoring youth clients' progress, and linking youth clients to appropriate social services?
Less than two (2) years
Two (2) years
Three (3)
Four (4) years
Five (5) years
More than five (5) years
None of the above
06
Are you fluent in Spanish (read/write/speak)?
Yes
No
07
How many years have you been reading, writing and speaking Spanish?
Less than two (2) years of reading, writing and speaking Spanish
Two (2) years, but less than four (4) years reading, writing and speaking Spanish
Four (4) years, but less than six (6) years reading, writing and speaking Spanish
More than six (6) years reading, writing and speaking Spanish
I do not speak Spanish
08
Are you able to work some weekends and extended shifts?
Yes
No
09
Please describe the outreach tactics that you would implement to motivate the youth who have truancy issues. (Please note stating "See Resume" IS NOT an acceptable answer and may delay your application review)
10
Please indicate your level of proficiency in creating psychosocial assessments and behavioral case plans.
Motivational Interviewing Skills: Have completed motivational interviewing workshops/trainings, understand the process of open ended interviewing, able to summarize and assess behavioral needs from interviewing process.
Utilized Cognitive Behavioral Therapy models (CBT): Completed trainings on Cognitive Behavioral Therapy, able to define and explain CBT, previously implemented CBT past employment, able to create and implement CBT behavioral interventions.
Evidenced Based Programming (EBP): Can define EBP and researched based programming. Certified in an EBP model and/or has previously worked for an agency implementing Evidenced Based Programs.
None of the above
11
Which of the following areas do you have verifiable experience? (Check all that apply)
Child Protective Service (CPS)
Working with At-Risks Teens
Providing Services for Families in crisis
Family and Parent-Child interaction assessments
None of the above
12
How would you rate your presentation skills?
Beginner – Uncomfortable when speaking in front of large or small groups of people.
Moderate – Nervous when talking in front of large crowds, reads from notes or slides while talking .
Professional – Comfortable speaking to groups of all sizes, makes eye contact with the crowd, memorizes speeches and does not have to reference any notes while speaking, refrains from using fillers such as "Um".
Expert – Attended toast masters course, makes eye contact and engages the crowd when speaking, does not reference notes at all, seeks new ways and opportunities to involve the crowd
None of the Above
13
How many presentations have you given across the span of your career?
1 to 10 presentations
11 to 20 presentations
21 to 30 presentations
Over 30 presentations
None of the above
14
How would you rate your Microsoft PowerPoint Skills?
Beginner – Inserts a title slide, bullet points, header and footer, format font size, shape, and color.
Moderate – Adds animation, transitions, graphics from internal sources and from external sources.
Professional – Creates linkage between excel and PowerPoint, use of slide sorter, can add speaker notes, modify the color scheme of the presentation.
Expert – Use of shortcut keys while presenting, create and modify master slide, adding or modifying action buttons, publishing the presentation to the web, embedding objects or information from other sources.
None of the above
15
Do you have a valid/current Driver's License?
Yes
No
My license is expired / not valid
Required Question