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WM Senior Manager, Sales Compensation Admin in Houston, Texas

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

I. Job Summary

Leads the team responsible for gathering, cleaning, and analyzing data ultimately used to compute sales commission/incentive payouts. Track individual sales staff performance and work with the compensation department to make necessary adjustments to drive desired behaviors. Administers WM sales incentive plan according to the Master Terms and Conditions document. Consults with WM sales leaders regarding timely and accurate sales incentive payments. The Senior Manager, SCA role is part of the Corporate Compensation function.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Partners with Compensation Department to help develop effective sales compensation programs focused on appropriate pay for results while keeping compensation cost competitive in the marketplace.

  • Primary liaison with field sales and managers to ensure that compensation is rolled out, understood, and implemented appropriately.

  • Responsible for development and administration of all non-financial reward and recognition programs.

  • Proactively identifies issues and makes suggestions for new programs/plans and process improvements.

  • Lead the development of the communication strategy for all sales incentive programs maintains responsibility for effective change management.

  • Train members of the sales organization regarding commission calculations and policy/plan changes .

  • Develops and provides data and analytics to the Sales Operations team in order to effectively evaluate the performance vs. pay relationship of sales incentive programs.

  • Coordinates communication about project status to all levels in the organization.

  • Works closely with the Compensation and HRIS team to administer sales compensation programs through the Varicent Sales Administration Software.

  • Active participant on Sales Councils and other internal teams as it relates to sales incentive/program design and administration.

  • Works with outside vendors and consultants to enhance data availability and incorporate such data in improving the administration of sales incentive/commission payments.

  • Focus on continuous improvement of processes and the development of staff through individual performance and development plans.

III. Supervisory Responsibilities

The highest level of supervisory skills required in this job is management through one or more managerial levels. This includes:

Direct supervision of 7 full-time employees (Analysts);

May have indirect supervision of other full-time management and/or individual contributor positions.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Bachelor's Degree (accredited) in Human Resources, Business Administration or similar area of study or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.

Experience: Seven years of prior work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

  • Financial Analysis skills sufficient to ensure that modeling of overall compensation costs and development of pay calculation specifications are accurate.

  • High level of tact and ability to handle sensitive compensation and financial information.

  • Oral communication skills sufficient to make effective presentations to various levels of management.

  • Working knowledge of desktop software, including Microsoft Word, Outlook and Power Point.

  • High level of expertise in Excel.

  • Operates independently on a day-to-day basis and is responsive to deadlines.

  • Self-starter, adaptable to constant change and posses strong organizational and analytical skills.

  • Demonstrated strength in meeting facilitation and consensus-building to coordinate and drive to agreement among multiple stakeholders regarding sales incentive assessment , implementation and administration issues.

  • Ability to work within a team environment and to the ability lead and influence at all levels within the organization.

  • Must be flexible, self-motivated, detail-oriented and have strong problem solving and decision making skills.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: office setting/Hybrid

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click “Apply.”

Equal Opportunity Employer: Minority/Female/Disability/Veteran

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