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Job Information

Northwell Health Associate IT&S Technician in Huntington, New York

Req Number 31433

Job Description

Job Description

Assists, supports, and trains medical application users in order to maximize effective use and provide adequate support to the end users. Assists in maintaining and troubleshooting software and hardware; assist in implementing new or updated software modules. Provides support for all end-user equipment including desktop, laptop, printers, scanners and hospital equipment.

Job Responsibility

  • Assists in modifying and maintaining medical application parameters, dictionaries; provides hands-on support and training to end users.

  • Assists in testing and implementation across other clinical applications.

  • Works with end users to establish procedures; helps screen order sets and other reference material.

  • Investigates problems between applications and other interfaced systems and instruments.

  • Installs, monitors, and maintains all hardware and all remote software systems in offices and nursing homes.

  • Assists in coordination with vendors on break/fix issues as necessary.

  • Participates in the disaster recovery and back up/recovery drills.

  • Complies with regulatory agency standards and participates in preparation for visits.

  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • High School Diploma or equivalent required.

  • 0-1 years of relevant experience, required.