Job Information
Healthfirst Bilingual Spanish Team Lead, Field Care Coordinator (Hybrid) in Hybrid, New York
Supervises, evaluates, and coordinates daily team operations and responsibilities to ensure that departmental productivity goals are met in regards to quality, timeliness, accuracy, and consistency
Allocates, monitors, and assigns resources while delegating and monitoring workloads
Implements and supports continuous process improvement and quality initiatives
Provides in-field support to the FCC staff, including supervision, coaching and training
Exercises judgment within defined procedures and policies to determine appropriate actions and administers departmental policies
Develops and monitors team goals; provides ongoing feedback and coaching; conducts annual performance reviews; leads by example; and ensures an atmosphere of open communication, teamwork, and empowerment to make informed decisions
Assists leadership in directing, training, and developing team members by embodying the Trailblazer mindset and leading others by example
Builds and develops relevant business relationships, critically thinks about departmental problems, and makes informed recommendations as to how to resolve issues
Additional duties as assigned
Minimum Qualifications:
High School Diploma or GED
Bilingual Spanish skills - Full Fluency required
Demonstrated professionalism with experience in direct or indirect leadership of people or projects
Experience in a role requiring independent-critical thinking, time management, problem solving and achieving goals
Ability to travel to assigned geography (assignments will be in the downstate New York area which includes the 5 boroughs, Long Island, Orange County, and Westchester)
Work experience requiring effective communication verbally and in writing while demonstrating good grammar, spelling, and punctuation skills
Proficient computer skills experience, including proficiency with Microsoft Outlook, Word and Excel
Preferred Qualifications:
Associate's or Bachelors degree
Prior training experience
Experience managing field teams
Prior leadership skills along with ability to develop, direct, and support a team
Adept at planning, organizing, and executing strategies
Ability to build and enhance team productivity to achieve team goals
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.