Job Information
Healthfirst Strategic Account Management Associate in Hybrid, New York
Leading a team of Hospital Specialists in a Matrix environment
Document and recommend changes to existent processes as part of workflow redesign to align to new Strategic Account Management structure
Coordinate account activity and workflow, including but not limited to the creation of presentation materials,
Facilitate team meetings and liaising with internal and external teams
Conduct research and reporting as needed, including market and network research
Ensure effective communications amongst cross-functional teams (including scheduling meetings and follow-ups, and managing weekly and/or monthly reports)
Work closely with numerous departmental partners , including operations, clinical quality, financial analysis, ancillary, population health, sales, and marketing
Master Health Insurance industry knowledge especially Healthfirsts operating model by working closely with key individuals from various departments and showing willingness to learn
Compile meeting minutes and ensure follow-up items and tactics are tracked and completed on a timely basis
Minimum Requirements:
Bachelors degree in healthcare, public health, business, economics, or another related field or relevant experience
At the minimum, two to five years work experience in the healthcare industry
Strong communication skills (both verbal and written)
Excellent organizational skills
Ability to develop relationships and partner with external and internal business stakeholders
Desire to learn more about the healthcare industry in general and dynamic New York market specifically
Ability to align and coalesce numerous team members
Coordinate/leverage internal resources appropriately to achieve strategic action plan goals
Ability to identify areas for improvement
Support various project implementation and complete additional administrative duties as applicable
Experience with process reengineering documentation
Strong problem-solving skills
Proficiency with Microsoft suite of applications
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.