Job Information
ThermoFisher Scientific Customer Care Engineer in Hyderabad, India
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Various outside weather conditions
Job Description
Are you seeking a customer service role where you can have a positive impact? Thermo Fisher Scientific Inc. is searching for a highly motivated individual with strong work behaviors to join our team as a Customer Care Engineer. As a global leader in the field, Thermo Fisher Scientific is committed to empowering our customers to promote a healthier, cleaner, and safer world.
Responsibilities:
Provide exceptional customer service and technical support to ensure customer satisfaction
Collaborate with customers to determine their needs and successfully implement solutions
Conduct flawless troubleshooting and diagnostics to resolve technical issues
Compete in a fast-paced environment to meet and exceed customer expectations
Work closely with cross-functional teams to drive continuous improvement and enhance customer experience
Requirements:
Proven experience in a customer service or technical support role
Ambitious with a strong drive to deliver world-class service
Strong communication skills and the ability to establish rapport with customers
Ability to strictly adhere to company policies and procedures
Excellent problem-solving skills and the ability to determine root causes of issues
candidate to be graduate in Instrumentation/ electronics background
Join our diverse and inclusive team at Thermo Fisher Scientific, where we value the unique experiences, backgrounds, and perspectives of our colleagues. We are an equal opportunity employer and strive to create an environment where everyone feels valued and respected.
If you require any accommodations during the job application process, we offer accessibility services for individuals with disabilities. Please contact us at 1-855-471-2255 to request assistance or accommodations.
Don't miss out on this exciting opportunity to grow your career in a dynamic and innovative company. Apply today at http://jobs.thermofisher.com and #StartYourStory with Thermo Fisher Scientific.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.