Job Information
Amgen Senior Associate IS Engineer in Hyderabad, India
Join Amgen's Mission to Serve Patients
If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.
Live
What you will do
Let’s do this. Let’s change the world. In this vital role you will report directly to the Senior Manager, Information Systems and support the Infrastructure Operations team. This role will include the main responsibility for all activities related to VMware/ESX administration in a 24x7 regulated environment, while working on virtualization servers and related technologies that'll be introduced into the Amgen environment.
The Infrastructure Operations team is the global enterprise administration group that handles physical and virtual hosting, including private and public cloud hosting options, operating systems, databases, middleware, storage, and backup. The experienced incumbent will be responsible for VMware configuration and operations management, along with daily systems management tasks in a sophisticated environment.
Job responsibilities include, but not limited to:
Support the service owner peers, led service providers in the development, delivery, continuous improvement of the technology service and ensuring the offering is aligned with the key principles of service ownership listed below:
Meet the needs of the business needs, ensuring cost effectiveness, compliance, reliability and resilience
Perform advanced monitoring, administration, maintenance, and troubleshooting of virtualization technologies, including VMware, ESX, Nutanix, Dell VXrail and VMware vSAN.
Responsible for ongoing management of the VMware infrastructure.
Performs necessary systems maintenance in accordance with VMware standard methodologies and company change management policies.
Ongoing support for Business Continuity and High Availability.
Recommend changes to procedures which result in operational optimization
Participate in Root Cause Analysis reviews when applicable.
Rotational 24x7 On-Call Support
Contribute to the review/approval of virtual server design decisions to ensure that application hosting solutions exhibit high levels of performance, security, scalability, maintainability, reliability upon deployment
Support the design and implementation of enterprise virtual server solutions that meet business requirements and are in line with defined strategies and compliance requirements, and are fiscally sound
Support IT projects to validate alignment with our strategic goals and technical standards
Support projects from a technical aspect and provide guidance and direction to less experienced technical staff and managed service providers, including installations and upgrades of operating systems (OS), backup/recovery strategies, and high availability configurations
Establish and implement a patching schedule for the OS and firmware
Monitor security bulletins to obtain information of potential threats; analyze and lead vital security patch implementations to ensure ongoing system security
Use software and hardware tools to identify, analyze, and diagnose sophisticated problems and factors affecting performance
Serve as a resource to colleagues with less experience
Direct the work of other staff members as needed
Operate server automation solutions and enterprise-wide scripts using tools
Provide performance analysis and tune systems. use software and hardware tools to identify, analyze, and diagnose complex problems and factors affecting performance.
Use capacity planning tools
Follow IT processes and change management practices
Identify and improve existing departmental processes for efficiency, reliability and consistency
Contribute in designing, documenting, and fruition of disaster recovery activities and associated tests
Support audit and security compliance issues (Amgen & government regulations)
Win
What we expect of you
Basic Qualifications:
Master’s degree and 1 to 3 years of Information Systems and VMware server administration experience OR
Bachelor’s degree and 3 to 5 years of Information Systems and VMware server administration experience OR
Diploma and 7 to 9 years of Information Systems and VMware server administration experience
Preferred Qualifications:
Industry Certifications and experience with VMware server administration
Experience managing and administering VMware systems, and related services & monitoring systems
Scripting and ITIL experience and managing regulated systems (preferably in Pharma sector)
Understanding of operating system and network tools for troubleshooting performance issues
Solid understanding of Clustering and HA configurations
Excellent data-driven problem solving and analytical skills
Demonstrable experience as part of a commitment team
Skill in persuasion and negotiation of critical issues
In-depth knowledge VMware technology
Experience configuring VMware HA and DRS, VMware ESX/ESXi, VMware Virtual Center vSphere
Daily Support of tools and functions for virtual infrastructure support (VMware HA, monitoring, etc)
Solid grasp of TCP/IP networking fundamentals
Outstanding troubleshooting ability
Experience with command-line style management utilities, such as vMA/PowerCLI/Perl/etc
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now
for a career that defies imagination
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
careers.amgen.com