Job Information
Robert Half Customer Service Representative in Indianapolis, Indiana
Description
Robert Half, known worldwide for specialized staffing solutions, is seeking an experienced Customer Service Representative with a strong background in call center environments for one of our reputable clients.
Job Responsibilities:
Handle inbound calls and inquiries, providing product information and resolving issues in a prompt and courteous manner.
Process orders and transactions, maintaining high accuracy levels.
Document customer interactions and transactions, recording details of inquiries, complaints, and comments.
Maintain customer databases, ensuring information accuracy.
Work collaboratively with other team members to meet and exceed call center performance goals.
Requirements
Key Qualifications:
Minimum of 1 year experience in a call center.
Exceptional telephone etiquette with the ability to display patience and empathy.
Strong problem-solving skills and the ability to handle difficult situations.
Proficient in MS Office Suite and familiar with CRM systems.
Outstanding verbal and written communication skills.
Ability to work flexible hours as needed.
The ideal candidate should be a customer-focused professional who strives to provide excellent customer service at all times. We are looking for a team player who is committed to maintaining efficiency and delivering quality responses to our customers.
Robert Half is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all employees can thrive.
Interested in enhancing your career with us? Apply today to become our new Customer Service Representative!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .