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Kendo, a division of LVMH Color Expert, Lip Lab in Irvine, California

JOB DESCRIPTION

Position: Color Expert, Lip Lab

Status: Part Time

Reports To: Store Manager

Location: Lip Lab by BITE, Irvine Spectrum Center. CA

Lip Lab x Bite is more than just lipstick. We’re are about discovery, celebrating the big (and small) stuff and sharing your love of makeup with others. We believe lipstick plays a part in some of you best moments- from the first day of a new job to your wedding-and how the lipstick is created can make the journey more fun.

OVERVIEW:

The Color Expert will be responsible for creating fun and feel good moments as part of our custom lipstick experience to guests at the Lip Lab Boutique x BITE. Key responsibilities are serving guests while being part color expert/ guest host and supporting the store environment to be always party ready. Additional responsibilities are supporting sales goals, executing daily operations, executing store events and executing standard operating policy and procedures. A passion for artistry, hospitality and a desire for operational excellence is necessary to succeed in this role.

OVERALL JOB REQUIREMENTS:

CLIENT/BUSINESS

• Providing exceptional service and education to our guests

• Providing our ultimate service - one-on-one and group consultations to create custom lipsticks

• Organically introduce Bite Beauty RTW options to “build the basket”

• Complete purchases using our POS

• Guest engagement: confirming reservations, any follow-ups needed including timely response to guest feedback

• Host memorable parties for guests

• Serve as Manager on Duty as needed

PEOPLE

• Fostering a positive work environment with your team and having an open relationship with your direct manager

• Creating a strong, positive store culture based on and Lip Lab Brand DNA and Kendo values

• Operate with a mindset of teamwork

STORE OPERATIONS

• Restocking product, supplies and tools

• Follow all Standard Operating Practices and GMP Guidelines for store operations

• Ensuring store environment is clean and hygienic

REQUIREMENTS

• Experience in an effective fast paced retail business

• Specialized training in merchandising, sales, artistry an asset

• Client focus mindset, problem-solving abilities and comfort with ambiguity

• Strong verbal and written communication skills

• Full time open availability and part time 3 days open availability (weekends mandatory)

• Ability to lift to 30 pounds

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