Shire Jobs

Client Coordinator - ISL005 - Mon-Fri 8AM-4PM

Job Details

Job Location

Island House - Island Park, NY

Position Type

Full-Time

Education Level

High School

Salary Range

$18.54 - $18.54 Hourly

Travel Percentage

Up to 25%

Job Shift

Day

Job Category

General Business

Job Description

About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

POSITION SUMMARY: Greet visitors from the front desk. Program Director with clerical and administrative duties. Coordinate consumer appointment calendar and medication logs. This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences. Essential Responsibilities:

• P rovide direct care services to consumers, including planning and implementation of treatment goals and training, which will develop and enhance independent living skills. These include but are not limited to:

• Budgeting

• Grooming

• Nutritional Planning

• Use of public transportation/travel training

• Use of community resources/community integration

• Shopping/menu planning

• Housekeeping

• Sexual development/socialization skills

• Physical health maintenance

• Assertiveness/self advocacy training

• Monitor consumers progress. Tasks essential to those duties include, but are not limited to; seeing, hearing and observing consumers, performing manual tasks, reading and writing (documentation, lifting, climbing and descending stairs, traveling, boarding agency vehicles), and utilize public transportation (bus, subway) use of telephone to make and receive calls.

• Responsible for coordinating and obtaining appropriate medical, and psychological and/or psychiatric services. Coordinate follow-up with related service providers. Maintain calendar of all consumer appointments. Escort/ accompany/drive consumers as needed.

• Responsible to monitor consumers medication (oversee intake, review records, place orders, review scripts, note changes.)

• Provide training to staff on the proper supervision of the administration of medication to consumers.

• Coordinate with doctors and pharmacies to ensure the timely administration of medications.

• Assist in the development of resources to educate staff and consumers

• Responsible to schedule and implement monthly fire drills as per OMH guidelines. Coordinate evacuation and ensure residents safety to prepare for emergency situations (i.e., fires). Tasks essential to these duties are the ability to exit in emergencies, which may require the ability to climb and descend fire escapes and assist others to do the same.

• Ensure that medication cabinet and medication logs are kept up to date and in an organized manner.

• Responsible for crisis intervention providing counseling as needed.

• Monitor and assist planning of daily activities and events. Communicate daily with day program personnel and with clinic personnel at a minimum weekly. Monitor attendance at day program or clinic.

• Assist consumers in planning and coordination of recreational/social activities. At times, this may require escorting consumers to these activities and/or participate in moderate physical activities as part of this task.

• Assist consumers in obtaining employment, education or other vocational services in the community.

• Report all incidents to supervisor in a timely fashion.

• Participate in weekly supervision with Program Director .

• Must be able to read typed and written correspondence, clinical notes, communication log, staff meeting minutes, doctors orders, fire drill logs; able to write, able to use the telephone.

• Communicate information with all staff and supervisor(s) verbally and in writing for the purpose of providing feedback.

• Able to lift/carry packages and boxes of supplies.

• If deemed necessary, must be able to participate in these programs at various sites and varying times. The ability to complete the following trainings offered: CPR/First Aid, Medication Supervision, Cultural Competence, CPI, TIP-42, Motivational Interviewing, and Suicide Assessment and Prevention.

• Participate in activities of other staff members in their absence or during periods of staff shortage (i.e. cook, clerical, direct care counselor).

• Represent the residence at meetings, trainings not otherwise specified.

• Ability to work flexible schedule as work schedule and location are subject to change.

• Drive facility vehicle when the need arises.

• Maintain confidentiality at all times.

• This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by supervisor.

Qualifications

Experience working with psychiatric population. Bachelor's Degree and some supervisory experience preferred. Must be able to work flexible hours and escort/drive consumers to appointments. New York State driver's license required.

Benefits and Perks: At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being!