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United Water Restoration Office Administrator / Bookkeeper in Islandia, New York

We at United Water Restoration Group of Long Island are home improvement problem solvers. Our first responder technicians handle 24/7 emergency property damage service projects for hazards such as water, sewage, fire, smoke, mold, oil spills, etc. From that point on, we can manage residential & commercial projects (and building owner stress levels) from the initial mess all the way to success.

Mission of this Position

To enforce accountability for timely, detailed information and communication throughout the organization.

You are the day-to-day coordinator of all projects and core business functions.

Organized, Proactive, and Resourceful.

Serve as the nucleus of our team; Help direct resources and prioritize activities.

When things get turbulent, you maintain a sense of calm and focus to steady the ship.

Essential Duties and Responsibilities:

  • We perform Emergency Services: Expedite dispatch of all incoming job leads to Operations and remain highly responsive during standard operating hours.

  • Coordination of all projects daily. Communication with stakeholders for critical activities.

  • General bookkeeping functions e.g. AR/AP accounting, invoicing, banking, expense reporting, etc.

  • Quality Assurance of project documentation (scope, notes, photos, estimates) for details & accuracy within job management software system.

  • Relationship management, administrative compliance, and follow-up with insurance carriers and TPA Programs. Use knowledge policy coverages and industry best practices.

  • Maintain immaculate filing system, for both paper and electronic documents. Uphold the security and confidentiality of all company information.

  • Ambassador of customer satisfaction within the company.

  • Resource management and maintenance for all moving parts of the office, including supply inventory & cleaning.

Other Duties:

  • Create an office atmosphere of positivity, cleanliness, professionalism, and efficiency.

  • Continued Education: Increase knowledge and skills to stimulate constant growth & improvement.

  • Provide specialized support to Operations Manager & CEO, as required

  • Marketing Assistant: build/connect with our professional network toward business development.

BoomZeal Values

  • RESPONSIVENESS:

  • Communicate effectively.

  • Exercise good judgment in all situations.

  • Treat every opportunity with respect.

  • ACCOUNTABILITY

  • Passionate about Excellence.

  • Step up and accept ownership.

  • Leaders don?t make excuses ? they make more leaders.

  • PROBLEM SOLVING

  • Courage to face challenges.

  • Gritty enough to always demand more.

  • Win-Win mindset.

  • QUALITY

  • Make an impact.

  • Perform strongly and with consistency.

  • Make good things happen.

  • TRANSPARENCY

  • Be humble. Be selfless. Be honest. Be real.

  • Don?t avoid tough situations.

  • A little sarcasm goes a long way?

Qualifications:

  • Master communicator with impressive customer service soft skills.

  • Active listener with ?sixth sense? for anticipation and preparedness

  • Extreme organization abilities.

  • Highly Proficient with Microsoft Office (Excel, Outlook, Word) and/or Google Apps

  • Extremely Tech savvy with internet, email, mobile apps, devices.

  • Accounting experience ? preferably QuickBooks

  • Solid citizen; will pass a Background Check and Drug Screen.

Preferred:

  • IICRC Certifications*

  • DASH / BuilderTrend / Xactimate software experience*

Compensation:

  • Competitive Hourly pay, as per experience

  • 401k Retirement Plan + company match

  • Medical Benefits Plan

  • Paid vacations and holidays

  • Bonus Incentives for goal achievement

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