Robert Half International Customer Service Representative in Itasca, Illinois
We're Seeking a Customer Service Representative!
OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a short-term temporary-to-full-time position in Itasca, Illinois, this Customer Service Representative opportunity could be for you!
What you get to do every day
Contribute accurate, friendly customer service in a timely fashion
Field and send out send written business correspondence
Organize and route incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers
A consistently positive approach to your work that is rooted in a businesslike professionalism
Basic knowledge in computer software programs and office equipment
Demonstrated experience performing extensive research to resolve complex customer inquiries
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience of proven performance in a goal-driven customer-focused environment desired
Excellent written, verbal and social communication skills
Microsoft Excel experience
Proficiency in MS Outlook
Demonstrated knowledge of data entry
Inside sales experience highly preferred
Adeptness in scanning
General familiarity with navigating basic office equipment and protocols
Practical knowledge of customer service
Microsoft Word experience preferred
Earlier work involving pricing
Microsoft Office experience preferred
Background working with order entry
Excellent customer service and office administrative skills
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $15.20 - 17.60/hr
Location: Itasca, IL
Date Posted: March 13, 2019
Employment Type: Temporary
Job Reference: 01310-0010893846
Staffing Area: Office & Administrative