Robert Half International Customer Service Representative in Itasca, Illinois

Description

We're Seeking a Customer Service Representative!

OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a short-term temporary-to-full-time position in Itasca, Illinois, this Customer Service Representative opportunity could be for you!

What you get to do every day

  • Contribute accurate, friendly customer service in a timely fashion

  • Field and send out send written business correspondence

  • Organize and route incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

Requirements

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Basic knowledge in computer software programs and office equipment

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • 2+ years' experience of proven performance in a goal-driven customer-focused environment desired

  • Excellent written, verbal and social communication skills

  • Microsoft Excel experience

  • Proficiency in MS Outlook

  • Demonstrated knowledge of data entry

  • Inside sales experience highly preferred

  • Adeptness in scanning

  • General familiarity with navigating basic office equipment and protocols

  • Practical knowledge of customer service

  • Microsoft Word experience preferred

  • Earlier work involving pricing

  • Microsoft Office experience preferred

  • Filing experience

  • Background working with order entry

  • Excellent customer service and office administrative skills

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $15.20 - 17.60/hr

Location: Itasca, IL

Date Posted: March 13, 2019

Employment Type: Temporary

Job Reference: 01310-0010893846

Staffing Area: Office & Administrative