Job Information
Ithaca College HEALTH INSURANCE NAVIGATOR - HAMMOND HEALTH CENTER in Ithaca, New York
This Cayuga Medical Associates position is located on the Ithaca College Campus. To learn more and apply for this role please go to the CMA website, Health Insurance Navigator - Hammond Health at Ithaca College - Ithaca, NY - Cayuga Medical Associates Jobs (applicantpro.com) (https://cayugamedicalassociates.applicantpro.com/jobs/3203485) .
When you come to work for Cayuga Medical Associates, you join a growing multispecialty physician group practice based in the heart of the Finger Lakes in upstate New York, with more than 22 specialties located in Tompkins, Cortland, and Schuyler Counties. Partnering with Cayuga Medical Center, we strive to provide the best patient care in our region. Our commitment to service excellence sets us apart. Our Cornerstones: Patient-Centered Excellence, Teamwork, Safety, Respect, and Professionalism, guide us as we provide care for our community.
As a part of those Cornerstones, it's very important to us that we create a work environment where people feel welcomed, comfortable, valued for what they bring to the organization, and recognized for their contributions. It goes beyond salary and benefits. We work hard to develop an environment and culture that attracts top-quality talent. That is what sets Cayuga Medical Associates apart.
We offer a very competitive compensation and benefits package including sign-on bonuses for eligible positions, as well as liberal paid time-off
Our full-time and our benefited part-time employees receive the same benefits package (paid time-off benefits are prorated for part-timers)
Health insurance coverage becomes effective within four weeks of your start date.
PTO is available to use immediately!
Tuition reimbursement is available for career-related education.
What's the role?
The College Health Insurance Navigator assists college students and their families in navigating the complex landscape of health insurance options, understanding their benefits, and making informed decisions about their healthcare coverage. This role is primarily focused on ensuring students understand their health insurance coverage. This position reports to the Director of Student Health Services and will also provide administrative support to the Director to ensure the smooth operation of college health Services.
What you'll do:
Student Education:
Provide information sessions and one-on-one consultations to help students and their families understand the basics of health insurance. Participate in Student and Family Orientation Presentations. Provide outreach for campus education.
Explain key concepts such as deductibles, copayments, premiums, and out-of-network coverage. Assist student with determining cost of care.
Educate students, parents, and college staff about insurance policies, explaining what is covered and what is not.
Student Health Insurance Plan:
Participate in discussions around options and pricing for the student health insurance for the following year.
Present any challenges or issues with the current plan and thoughts on what can be done to resolve or mitigate the issues.
Insurance Enrollment:
In partnership with University Health plans, assist students in enrolling or waiving college-sponsored health insurance plans.
Assist students with the completion of enrollment forms and submit required documents.
Obtain Insurance Information
Monitor daily patient schedules for students who may not have current insurance information on file.
Claim Assistance:
Aid students in understanding the claims process and submitting claims.
Resolve issues or disputes related to claims.
Facilitate communication between students and insurance providers when necessary.
Plan Comparison:
Help students compare and contrast different health insurance plans, considering factors like cost, coverage, in-network providers, and prescription drug coverage.
Offer recommendations based on individual health care needs and budgets.
Annual Renewal Support:
Assist students in annual renewal of their health insurance plans.
Provide reminders and updates on important deadlines.
Athletic Claims
Athletes are eligible for secondary athletic insurance plan coverage.
Assist students with submitting claims.
Add Athletic policy as a secondary insurance.
Coorespond with AG Administrators regarding athletic claims.
Record Keeping:
Maintain accurate records of student interactions and insurance-related documents.
Ensure confidentiality and compliance with data protection regulations.
Customer Service:
Address student and family inquiries regarding insurance coverage.
Provide responsive and helpful customer service.
Resource Development:
Create educational materials and resources to support student's understanding of health insurance.
Develop guidelines, FAQs, and reference materials.
Prepare and distribute documents, reports, and presentations as needed.
Assist with tasks and projects related to events, meetings, and other duties as assigned.
Data Management:
Compile and manage data around special projects. I.e., health certifications, status of diagnostic imaging, QMI reports, and operations reports.
Our ideal candidate will have:
Knowledge of health insurance concepts, terminology, and regulations.
Organizational skills to manage multiple student interactions and administrative tasks.
Proficiency in office software and document management.
Understanding of the specific health insurance options available at the college.
High school diploma or equivalent; some college coursework in a related field is a plus
Previous experience in administrative support or office management.
Strong organizational and time-management skills.
Attention to detail.
Proficiency in using office software (e.g., Microsoft Office Suite).
Excellent communication and interpersonal skills.
Ability to handle sensitive and confidential information with discretion.
Knowledge of college health services or healthcare administration is a plus.
Additional requirements:
Adherence to ethical and confidentiality standards.
Willingness to adapt to changes in healthcare policy and insurance offerings.
Ability to work well with diverse student populations and their families.
This position is located on the Ithaca College campus in the Hammond Health Center.
Hiring Range: $21.00 - $26.00
At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.
We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.
We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.
When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.
Nestled in the heart of New York State’s scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States.
To learn more about Ithaca College, visit us at http://ithaca.edu