Job Information
ManpowerGroup Appliance Installation Coordinator in Jackson, Mississippi
We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up. Join our team today.
Ferguson is currently seeking the right individual to fill an immediate need for an Appliance Installation Coordinator.
Schedule: Monday - Friday 7am - 4pm plus overtime when needed
Responsibilities
Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services
Collaborate with sales teams to understand the customer requirements
Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability
Contact customer for scheduling of events: pre-site, delivery and installation
Update Installation Calendar with pertinent job condition
Track and record number of installations by product type
Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage, and processing customer advocacy; Provide formal and final pricing to customer for services requested; Point of contact for questions, concerns, and/or complaints
Write credit memos and sales orders as needed for returns and rescheduled appointments
Qualifications
Prior installation coordinating experience is strongly preferred
Ability to apply expert level product and installation knowledge
Ability to organize and prioritize work and communicate effectively
Ability to develop and maintain positive relationship with both internal and external customers
Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.