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Job Information
Lumen Intern - Data Analyst - Summer 2025 in Jackson, Mississippi
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
If you're a student eager to explore the exciting world of digital innovation, Lumen is the perfect place for you. Lumen offers an excellent opportunity to broaden your knowledge, build a strong network of support, and kickstart your career. Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.
Program dates: May 30 – August 8, 2025
Location
This position is fully remote/ work from home
Work Authorization
US work authorization required for role. Individuals requiring current or future sponsorship for employment are not eligible
The Main Responsibilities
Lumen’s North American Operations organization is looking for a Data Analyst Intern on our Service Assurance team. Tasks during the 10 weeks will aim to help resolve current issues impacting Lumen’s customer base using data research and automation. Intern will work with large amounts of data gathered and require you to make business recommendations from insights gained by utilizing data analysis tools such as PowerBI, Tableau, Splunk and SQL. Interns will need a high level of engagement and ability to take initiative, ask questions, learn quickly, and work in a team environment.
Other responsibilities of intern will include:
Work on a project that uses data analytics to determine the best time to perform scheduled maintenance
Utilize customer information, team, and network information and work with developers to set and implement framework for AI/ML scheduling
Working with those developers to create a roadmap
What We Look For in a Candidate
Program eligibility is contingent on the candidate’s commitment to the entire 10-week program. No exceptions will be made.
Required qualifications
Enrolled at a 4-year accredited college or university, rising junior or senior level education status at the start of the internship
Graduating August 2025 – May 2027
Preferred fields include but not limited to: Data Science, MIS, CIS, Data Analytics
Intern must be able to work 40 hours per week during the 10-week program (May 30 – August 8, 2025)
Proficiency and understanding of:
Power BI experience is a plus
Tableau experience is a plus
Experience with Data Visualization tools is a plus
Data Analytics experience is a plus
Preferred qualifications
Ability to collaborate and have agility while making effective decisions
Strong written and verbal communication skills
Continuous improvement mindset and the ability to analyze business processes to identify process improvements and optimization
Curious minded individual looking to resolve problems
Compensation
Internship compensation ranges depend on each individual’s level of education, geographic location, and experience/qualifications aligned to the role.
Hourly Based Pay Range:
Min: $26.00/hour
Max: $43.00/hour
What to Expect Next
After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.
Application & Interview Timeline:
October – First Round Interviews with top, qualified candidates
November - Interview panel with work team
December - All Summer 2025 offers will be extended by end of month
Requisition #: 335200
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
Salary Min :
26
Salary Max :
43
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Application Deadline
10/24/2024