Job Information
Tyler Technologies Inc Windows Systems Administrator in Jackson, Mississippi
This is a Job Description for a Windows Systems Administrator in Jackson, Mississippi
Summary: Tyler Technologies is currently seeking applicants for a Windows Systems Administrator to support our Digital Solutions Division.
This is a hybrid position which requires visiting one of the listed office locations at least twice a week. Tyler is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. Tyler is on a mission to empower public sector entities to operate more efficiently and connected more transparently with their constituents and with each other.
Duties & Responsibilities: Provide Tier 1 & 2 Windows server technical support and troubleshooting for teams across the organization. Provide maintenance and support of critical application environments hosted on virtualized Windows Server platforms. Analyze, troubleshoot, and maintain applications on Windows Server 2016 (and above) servers. Respond to trouble tickets generated by internal clients. Provide support to internal clients via MS Teams, phone and/or email. Compile detailed documentation on new and existing architecture. Implementation of system changes to meet security compliance and business requirements.
Resolution of Incident tickets in accordance with SLA. Manage assigned project activities to achieve stated project goals, objectives, and schedules.
Requirements
and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}
: A B.S. in Information Science/Technology, Computer Science, or related technology degree desired.
Candidates must also have 5+ years of experience in Windows system administration or a related administrative roll. In-depth experience working with Windows Server 2016, 2019, and/or 2022. Working knowledge configuring and troubleshooting IIS. Troubleshooting .NET Framework and .NET Core web applications and services. Knowledge of Microsoft SQL Server. Understanding of VMWare and virtualization. Strong understanding of LAN and WAN networking principles.
Equal
Opportunity/Affirmative Action Employer.