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Medtronic Account Program Manager Lead in Jacksonville, Florida

Position Description:

Responsibilities may include the following and other duties may be assigned.

• Strategy execution partner for Directors Enterprise Accounts and Service Line Advisory Directors.

• Responsible for planning, initiating, monitoring, tracking and/or prioritizing sales and marketing support projects and process improvement initiatives and facilitate successful, on-time and within budget execution.

• Sets clear direction and management that aligns with defined practices and policies and enhances the organization's support function necessary to meet established sales or market share targets.

• Interacts and works closely with other departments, such as not limited to Sales, Marketing, & Global Regions to ensure adequate support to the sales and marketing functions.

• Directs day to day activities for multiple work-stream teams through managing project plans, resourcing, status reporting, resolving issues, identifying project risks and accountability for deliverables across multiple functional organizations.

• Prepares internal and external communications and documentation.

• Responsible for project performance, risk management, administration, financial management, budgeting and issue resolution.

• Skills/Competencies

o Demonstrated ability to collaborate and influence in a matrixed environment and to work effectively with in-house functional team, sales teams, and customers.

o Excellent verbal, written and presentation communication skills.

o Proven ability to build and facilitate strong, productive working relationships with a wide variety of cross-functional and customer contacts.

o High degree of flexibility and adaptability in a rapidly changing business environment; ability to rapidly acclimate to change and embrace new business opportunities.

• Leadership competencies to include:

o Business acumen

o Influence management

o Strategic agility

o Process orientation

o Pragmatic priority setting

o Critical thinking

o Results orientation

o Customer service orientation (internal and external)

PROGRAM MANAGEMENT CAREER STREAM: Program Managers and Directors focus on tactical, operational activities for a major program with broad or ongoing impact. Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead. The majority of time is spent overseeing their area of responsibility, managing program/team performance, communicating project and operational developments, planning, prioritizing and / or directing the responsibilities of program team members. Goal achievement is typically accomplished through performance of program team members.

DIFFERENTIATING FACTORS

Autonomy: Manages one or more small-scale, developed or mature programs with well-defined program plans and delivery methodologies. Is accountable for overall program process, performance, and customer satisfaction.

Organizational Impact: Provides input to establishing program objectives, timelines, milestones, and budgets . Recommends new policies and procedures that affect program management. May have budget accountability for one or more programs. Program decisions are generally made only after consultation with higher level management.

Innovation and Complexity: Problems faced are difficult, and require detailed information gathering, analysis and investigation to understand the problem. Problems typically impact multiple workstreams, departments or specialties . Modifies programs management processes to improve program.

Communication and Influence: Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team. Solves issues through information exchange, influence and active

persuasion without direct exercise of command to gain cooperation of other parties on program execution plans.

Leadership and Talent Management: Leads, directs and reviews the work of a team of professionals and/or vendors who exercise latitude and independence in their assignments. Direct involvement in daily tasks necessary for successful program execution. Not directly responsible for hire or fire decisions and people management.

Required Knowledge and Experience: Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h) ( 4)(iii)(A) and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.

Must Have: Minimum Requirements

  • Bachelors degree required

  • Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience

Nice to Have

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

Min Salary

129600

Max Salary

194400

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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