Job Information
TEKsystems Customer Service Representative - Bilingual- FULLY REMOTE in Jacksonville, Florida
TEKsystems is hiring a large group of Bilingual Customer Service Representatives to work FULLY REMOTE assisting on a government healthcare project.
These positions will offer FULLY REMOTE capability; however, applicants must be available for an 8-hour shift between the hours of 9am-9pm Sunday- Sunday EST (40 hour work week)
This is a customer support role which will focus on assisting customers in an inbound call center capacity. These positions will
entail a call volume of around 60-80 calls per day. NO COLD CALLS.
JOB DESCRIPTION
-These individuals are responsible for answering all inbound calls out of their work que
-Providing excellent customer service on every call
-Inputting all notes from calls into the database
-Performing follow up calls when needed
QUALIFICATIONS
-Candidates must be bilingual in Spanish. Will not need to write but be fluent in speaking. The scripts will be in English and have to translate to Spanish.
-1-2+ years of customer service or call center experience required
-Healthcare experience a plus
-Ability to learn new systems efficiently
-Strong computer skills are required
-Able to handle a fast-paced environment and able to multi-task
SHIFTS/HOURS AVAILABLE
Sunday- Saturday 9am-9pm- need full availability (40 hour work week)
PAY
17/hr.
If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to
connecting!
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include
the following:
-Medical, dental & vision
-Critical Illness, Accident, and Hospital
-401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
-Life Insurance (Voluntary Life & AD&D for the employee and dependents)
-Short and long-term disability
-Health Spending Account (HSA)
-Transportation benefits
-Employee Assistance Program
-Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.