Job Information
Mount Sinai Health System Clinical Program Manager-13050-001 in Jamaica, New York
Job Description
The Clinical Program Manager will have clinical and administrative responsibilities to ensure that the Department of Neurology is run according to institutional policies and regulatory requirements, and will work in conjunction with the Queens Stroke Program Medical Director and will directly report to the Director of Neurology. The manager will act as the Supervising Advanced Practice Provider, and directly oversee the Advanced Practice Providers in the Department of Neurology.
Qualifications
Master’s degree preferred
Minimum of 3-5 years of clinical experience
Licensed as a Physician Assistant in the State of New York
Certification with the National Commission on Certification of Physician Assistants
DEA number
Medicaid number
Ability to remain positive and supportive under high stress situations
Excellent written and verbal communication skills
Professional in dealing with confidential information
Builds and maintains supportive relationships with diverse groups including nursing and physician colleagues, hospital administration, other departments and outside agencies
Understanding of coding, documentation and regulatory requirements helpful
Responsibilities
Clinical Responsibilities
To work as an Advanced Practice Provider in the Department of Neurology; duties include direct in-patient consultation services and outpatient care.
Teaching and supervision of Advanced Practice Providers, residents and medical students
Will be responsible to assess any process delays and work on PI projects as associated with the supervisory role
Advocates for patients and family members, by designing policies and services that promote patient rights and optimal environments of care, building on customer satisfaction
Assists with stroke code activations to ensure protocols are followed
Assists in coordination of the tele-stroke program and transfers among facilities
Operations/Administrative Responsibilities:
To work with and support the Director of the Department of Neurology in establishing and maintaining patient care policies and procedures and ensuring the department conforms with the bylaws, rules and regulations of the NYC Health + Hospitals | Queens Medical Staff and appropriate Federal, State and Local laws and regulations
Continuously monitors operational efficiency of the neurological services
Prepares all required reports and performs the requisite data reconciliation
Collaborates with physician leaders, specialists, nursing, service line team members, and other disciplines on stroke program policies, procedures, and protocols to improve outcomes for stroke patients and enhance the healthcare environment
Identification of stroke patients on a real-time basis, and entering all required data elements into the designated stroke center database and registry
Provides coordination and administrative functions for the multidisciplinary Stroke Steering committee
Responsible for participating in stroke program marketing
To represent the Director of the Department and to act in their stead in case of their unavailability
Education and Outreach:
Participates in community and educational outreach activities to improve awareness of neurological emergencies
Identifies and facilitates opportunities for community engagement for stroke patients and caregivers i.e. stroke support groups, community events, and health fairs
Quality of Care/Regulatory:
Utilizes quality improvement data to identify and implement evidence-based interventions that reflect current scientific knowledge of neurology; practice and promote continuity of care
Ensures the implementation of standards of care according to Clinical Practice Guidelines.
Assesses the need for, plans, and implements quality improvement programs driving neurology quality measures
Participates in patient follow up and monitors patient satisfaction scores
Participates in Joint Commission and State Stroke Center certification efforts focusing on compliance of standards
Incorporates current stroke AHA guidelines and evidence-based practice into their respected stroke standards of practice
Reviews and analyzes data for trends, shares data with stakeholders, and utilizes data for performance improvement initiatives
Abstracts and manages data for Get with the Guidelines and the Joint Commission
Additional duties may be assigned by the Director as needed:
Assigns and schedules clinical staff
Supervises Advanced Practice Providers in areas of responsibility and professional development
Monitors and appraises performance
Recommends termination, discipline and advancement based on performance evaluations. Participates as indicated in the disciplinary process
Interviews Advanced Practice Provider candidates and makes recommendations for hiring
Plays a leadership role in the training of new employees. Assures that the training process meets department standards
Participates in the ongoing quality improvement activities of the department as assigned
Participates in special projects as assigned
Remains informed of patient management trends based on literature
Represents department as indicated on hospital wide committees
About Us
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.
Explore more about this opportunity and how you can help us write a new chapter in our history!
“About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”
EOE Minorities/Women/Disabled/Veterans
Compensation Statement
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $203528 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.