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FIVE STAR SENIOR LIVING INC. Resident Services Associate in JANESVILLE, Wisconsin

JOB REQUIREMENTS: Work With Purpose At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well. The Opportunity: The Resident Services Associate will be responsible for enhancing the living experience for our senior residents by providing exceptional concierge and reception services. The Resident Services Associate will be the first point of contact for residents and visitors, offering personalized assistance and ensuring a welcoming and supportive environment. What You\'ll Do Greet and welcome residents, guests, and visitors with a warm and professional demeanor. Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services. Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance. Provide information and recommendations about local attractions, services, and amenities. Answer and direct incoming calls promptly and professionally, taking messages as necessary. Manage front desk operations, ensuring the area is neat, organized, and welcoming. Maintain and update resident and visitor logs, ensuring accurate and up-to-date records. Handle inquiries and provide accurate information about the community, including services, events, and policies. Assist with the coordination and communication of resident activities and events. Support residents with minor administrative tasks such as scheduling appointments and making copies. Manage incoming and outgoing mail and packages, ensuring timely distribution to residents. Maintain inventory of office and concierge supplies, placing orders as needed. Assist with the preparation and distribution of resident newsletters and notices. What You\'ll Bring POSITION REQUIREMENTS / QUALIFICATIONS: Must be at least 18 years of age. Must... For full info follow application link. EEOC Five Star prohibits discrimination against any employee or applicant for employment with regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability or veteran status. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/24618076B42A4D54

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