Job Information
SureStay Hotel by Best Western Front Desk Clerk in Jasper, Alabama
The front desk clerk is in charge of checking in the guest and providing them with directions to their room, as well as information about amenities offered at the hotel. They may also communicate with guests via phone, handling any problems with their hotel room. *Duties include: Check in customers using computer programs and equipment. Provide guests with directions to their room. Inform guests of all on-site amenities and any relevant information that is needed to use them. Handle and resolve guest complaints. Invoice and bill guests for their stay and services used. Communicate with guests to better understand their individual needs to provide them with the best service possible. Skills, tools, and technology desired/required for this job: Ability to use a computer and multi-line phone system. Pay and schedule: Pay will be discussed with applicant. Shift work: 11:00 p.m.-7:00 a.m and/or 3:00 p.m-11:00p.m Age, Education requirements, Driver's License, Hiring requirements: Must be 21 years of age. High school diploma or equivalent. Drivers license t required. You will need a government issued form of ID and Social Security card to complete the hiring process. Benefits: N/A Application method(s): Application can be completed at the hotel; Monday-Friday, 9:00 a.m. to 3:00 p.m or online. No phone calls, please. *