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SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $142,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

SMBC Americas Division (AD) Information Technology Governance Portfolio and Program Management Office is seeking a Technical Program Manager with Agile-Scrum Master experience to join the team. We are looking for an experienced Technical Program Manager an agile practitioner to manage the delivery of complex technology programs, projects, applications and solutions using strategy, execution, and scrum methods within the Technology organization. The Technical Program Manager is also expected to have extensive experience in portfolio management, transformation, sprint reporting, metrics, complex programs and applications, capable of managing and delivering agile, waterfall, and hybrid projects.

Role Objectives

• Leads planning, strategy, execution and technical implementation delivery of complex programs and projects through all phases, within the AD IT Governance Portfolio.

• Hands on Technical Program Manager SME in Oracle and all technical aspects of enterprise-wide applications, solutions and complex technical projects and programs within the IT Portfolio.

• Technical Program Manager SME in Oracle, project execution, portfolio governance, roadmap prioritization, ServiceNow, and/or Cloud implementation.

• Manages Project Budget & Resource allocation and utilization and accountable for ROI monitoring and tracking.

• Manages clients/stakeholders (including subject matter experts from different Technical and agile teams); determines needs, facilitates communication, and implements changes, where applicable.

• Manages and defines initial contracts, resolves issues, and provides ongoing communication; creates metrics and tracks deliverables.

• Resolves or assists in the resolution of conflicts within and between projects or functional areas; implements changes where applicable within each pillar.

• Submits CR's (Change Requests) and SML's (System Maintenance Logs) as part of the change management process

• Ensures project closure activities are completed, including completion of all tasks, final updates to Schedule, closure of all risks/issues and archival of all documentation

• Drive and implement all Central IT PMO Policy, Procedures and Governance initiatives.

• Conduct Process Quality Reviews, drive steer co and portfolio prioritization and ROI Demand meetings.

Agile Scrum Mater/Release Train Engineer

• Facilitate discussions leading to collective decision-making, goal setting and conflict resolution within each ART.

• Create and maintain the appropriate channels for open communication within ART (e.g. tracker boards, JIRA, ServiceNow, SPM) to create a trusting and safe team environment.

• Continuously seek to improve squad performance by promoting joint accountability for results and solving productivity issues.

• Collectively, with the Technical & Business product owner, own creation, and prioritization of the product backlog for specific application, solutions e.g.. ServiceNow SPM module.

• Collaborate and Partner with Business Product Owners to enable and drive product roadmap and vision.

Qualifications and Skills

• 10-15 years of Technical Program Management experience in driving complex enterprise-wide projects and programs to a successful on time delivery.

• 7-10 years of documented Certification as a Scrum Master (CSM) or Release Train Engineer (RTE) is required.

• Proficient working with Jira/Confluence, Oracle, ServiceNow SPM, and ITSM modules, including some experience with configuration.

• Working knowledge of system development lifecycle (SDLC) Agile Methodology and process change/improvement

• Strong facilitator who can lead development groups, Product groups session, and is equally comfortable in a collaboration role with business and technical resources at all levels, including senior management

• Broad working knowledge of Agile frameworks is preferred: Scrum, Kanban, Lean, XP, and other advanced Agile frameworks (SAFe, DAD, etc.)

• Prior experience working as a Developer, Engineer, Program Manager within the financial services and technology industry preferred.

• Certification in a related project management process (PMI-PMP or PRINCE2) preferred.

• Tools: Applications: Proficiency Oracle required, ServiceNow SPM module, ITSM module required, JIRA 2.0, JIRA Align, Salesforce,

Software Systems / Programming Languages: MS Office, MS Visio, MS Project, Enterprise Resource Management tools, CMMI/ITIL/COBIT

Additional Requirements

D&I Commitment

Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.