Job Information
RELX INC Tele Client Mgr NARS in Johannesburg, South Africa
Telesales - Inbound Rep I
Are you a sales professional that thrives in an international market?
Are you sales driven and target orientated?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As an Inbound Telesales Representative, your purpose is to handle incoming calls from potential customers, provide product information, and close sales. You will build rapport, understand customer needs, and effectively communicate the value of products or services to drive revenue.
Responsibilities
Handling inbound sales inquiries and providing information about products or services to potential customers.
Identifying customer needs and recommending appropriate solutions.
Following up on customer inquiries not immediately resolved during the initial call.
Meeting or exceeding sales targets and key performance indicators.
Adhering to company policies and procedures while delivering exceptional customer service.
Meeting or exceeding sales targets and goals.
Requirements
Exhibit excellent communication skills and the ability to listen and understand customer needs.
Handle inbound sales calls and inquiries with professionalism and excellent communication skills.
Maintain a positive attitude and resilience in handling demanding customer interactions.
Be able to handle high call volumes and maintain a professional and courteous demeanor.
Possess a focused customer service orientation and the ability to build rapport with diverse clientele.
Work in a way that works for you.
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Medical Aid Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover) Modern family benefits, including adoption and surrogacy Study Leave
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.