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Delta Dental of Iowa Government Programs Intern - Summer 2025 in Johnston, Iowa

Government Programs Intern - Summer 2025

Johnston, IA (http://maps.google.com/maps?q=9000+Northpark+Drive+Johnston+IA+USA+50131)

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Job Type

Internship

Description

Come Smile with Us!

Are you looking to make a meaningful impact while gaining some hands on experience in public health? Join the Government Programs team at Delta Dental of Iowa this summer asGovernment Programs Intern. Here, you will gain valuable experience in supporting outreach and care coordination for vulnerable populations, enhancing member communications, and building a professional network in oral and public health. Work alongside our talented team to engage with our members and key stakeholders in a variety of settings, utilize data to help inform decisions, understand policy impacts, and promote health equality across Iowa.

Learn fromKiersten (https://youtu.be/Ged-W8MHBgc) what it's like to be an Intern at Delta Dental of Iowa.

Here is your chance to apply what you’ve learned in the classroom with meaningful work, network with fellow interns, and grow your career all while making a difference in our community.

Seeking candidates available to start in May 2025 to work full time during the summer, hours primarily Monday through Friday, 8:00 a.m. to 5:00 p.m. This hybrid position is located in Johnston, Iowa.

Why Delta Dental of Iowa?

For your smile. For your health. For your community.

At Delta Dental of Iowa, we’re more than just a dental and vision insurance company. Improving health and wellness is at the center of everything we do. As a not-for-profit, we aim to build stronger communities by investing in actions that promote and improve health. Delta Dental of Iowa invests 40% of our dollars directly back into the communities we serve.

Come see why we are passionate about "Bringing Smiles" to our customers. Our team enjoys competitive pay and benefits, an awesome "One Team" approach, and a company culture that fosters "Exceptional Quality Service" and "Leadership at All Levels." Together, we can make a difference – not only in Iowa but across the country.

Learning Objectives:

  • Assist Government Programs staff with care coordination and case management for Medicaid members. Complete outreach with members who have utilized the emergency room for oral health services. Assist with completing outreach for new projects and pilots.

  • Display ethical and professional behaviors while engaging with members and key stakeholders in a variety of settings (i.e. professional conferences and member-facing events).

  • Understand how data-driven decisions are made by utilizing data and research related to care coordination outreach activities and projects.

  • Promote health equity by collaborating with key stakeholders and assisting with Performance Improvement Projects and other care coordination projects that aim to promote equality.

  • Build communication and networking skills by reviewing member communications and identifying areas for improvement. Collaborate with internal teams to implement member communications and document changes. Build a network of contacts.

  • Assist with quality improvement and quality management planning, analysis and documentation. Attend related meetings.

  • Learn about policy impacts by ensuring compliance with Iowa Medicaid contract requirements and utilize contract requirements/code/regulations to assist members in making informed decisions.

  • Engage in programs and networking opportunities to strengthen business acumen in the insurance industry.

  • Support internship program by motivating and driving participation among intern peers to fully engage with opportunities available throughout the summer.

  • Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally.

  • Maintain strict confidentiality.

  • Perform other duties as assigned.

Requirements

  • Must be a Junior or Senior undergraduate student (or higher) working toward a degree in Sociology, Social Work, Public Health, Statistics, Research or related field.

  • Must be able to demonstrate current 3.0 GPA or higher through transcripts.

  • Must be registered as a student to college or university for the 2025 Fall session.

  • Proficiency with Microsoft Office applications, specifically in Word and Excel.

  • Excellent written and verbal communication skills.

  • Research and data analysis skills preferred.

  • Strong critical thinking skills.

  • Self-motivated to learn and ability to work independently and with diverse teams.

  • Evening and weekend hours may be required for outreach events (will be communicated in advance).

  • Some in state travel may be required for outreach events.

  • Must have a car, related insurance and valid unencumbered driver’s license.

  • Participants will be required to submit a written analysis of project work and present a summary of analysis to leadership at the end of the program.

Delta Dental of Iowa is an Affirmative Action and Equal Opportunity Employer committed to providing equal employment opportunity for all persons without unlawful regard of race, color, religion, sex, sexual orientation, gender identity, age, national origin, individuals with disabilities, protected veteran status, or any other legally protected basis.

EEOC Poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

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