Shire Jobs

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4175377

General Summary:\ \ The Manager of Program Management is responsible for leading the PMO team to ensure timely and effective completion of multiple projects of varying scope while also effectively coordinating with all related functions in the Organization (e.g., Sales, Service Engineering, Outside Plant Engineering, Operations, Procurement, Construction, Etc.) and Vendors.\ \ The role of this position is to oversee the planning, execution and finalization of projects according to strict deadlines and within budget. This includes but is not limited to acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. This position will manage a team comprised of varying levels of project managers.\ \ Essential Duties:

Manages process and operational use of tools for all phases of work: design, implementation, closeout, & change order management;

Drives standardization, quality and optimization across multiple programs;

Works with key customers in identifying program needs and leads program infrastructure, implementation, and governance structure;

Partners with key functional leaders to identify performance gaps, prioritize opportunities, and manage improvement roadmap for functional areas;

Works with VP to establish and outline department goals; provides updates to VP on a regular basis;

Facilitates cross-functional process improvement for projects, leads Rapid Improvement events, including identifying and managing all resources needed, selection of, and training on tools to be used, process mapping, documentation and rollout of improved processes as they pertain to the PM function;

Investigates and identifies root causes of process performance drivers; corrects or develops new processes, as appropriate in order to achieve improved performance;

Partners with the Training Specialist to act as a \"change agent\" for the company and ensures process improvement activity is communicated, understood, and supported within the organization as it pertains to Program Management;

Provides the appropriate level of leadership and coaching to ensure participation and \"buy in\" from employees in order to sustain improved processes in Program Management;

Develops detailed work plans, schedules, project estimates, resource plans, and status reports; applies control procedures resulting in permanent corrective action, yield, and productivity improvement;

Develops project objectives by reviewing project proposals and plans; conferring with management, identifying project phases and elements, assigning resources, managing timelines;

Provides weekly written status reports to designated cross-functional stakeholders to include current accomplishments, objectives for next period, any systems/project issues with recommendations for resolution, status of current projects quantifying time worked, steps completed, items needing completion and expected completion date;

Meets or conferences with stakeholders on a weekly basis to plan project assignments, schedules, and review status updates; This meeting should also include planning and prioritizing for upcoming installations;

Ensures that project schedules are maintained by monitoring project progress; coordinating activities; independently resolving problems;

Prepares management project status reports by collecting, analyzing, and summarizing information and trends; recommending actions including budgetary status;

Interacts frequently with stakeholders and direct reports to interpret their needs and requirements;

Coaches, mentors and motivates staff, project team members and contractors, and influence them to take positive action and accountability for their assig ed work;

Conducts project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements;

Develops best practices and tools for project execution and management;

Checks and responds to emails;

Reviews invoices to ensure accuracy with project status and budgetary requirements;

Works all necessary hours as required to meet project deadlines;

Ensures project managers are managing the profit & loss, job cost, cash flow, contract deliverables, and increase asset yield for all of their assigned projects;

Ensures project teams keep customers informed of project progress, issues and projected completion dates;

Ensures deployment and customer meetings are held regularly and issues/conflicts are resolved promptly; This includes working cooperatively with Region, and Market teams to integrate and administer all activities to ensure customer satisfaction;

Develops and maintains working knowledge of customer contracts and customer expectations;

Works in close collaboration with multiple stakeholders in the identification of functional, organizational and/or procedural issues and bring about swift and effective solutions;

Travels to customer sites,