Job Information
Travel + Leisure Co. Business Operations Coordinator - Kona in Kailua Kona, Hawaii
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Business Operations Coordinator
Job Description
As a Business Operations Coordinator for Club Wyndham, you will be responsible for delivering quality support for our Sales and Marketing processes. You will provide exceptional customer service to all guests and business partners, ensure that operational processes and procedures are met, protect data integrity throughout our systems, and partner with the team and leadership to implement changes or new initiatives. As part of the Business Operations team, you help support the steps to put the world on vacation and make memories of a lifetime!
You will be responsible for:
Providing exceptional customer service to our guests, business partners, and team
Identifying ways in which to improve our customer service or processes
Collecting and/or validating data when interacting with our guests to ensure they receive the best experience with us
Managing and protecting company assets through all interactions
Understanding and implementing operational procedures that govern our business
Supporting new initiatives and helping teams that are impacted by these changes
Maintaining daily, weekly, monthly, or quarterly reporting needs
Successfully leveraging your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise
You will partner with:
Sales and Marketing teams
Human Resources
Resort Operations leadership
Examples of projects you will work on:
Validating data and reporting or answering questions from onsite business partners
Supporting the integration of new processes and procedures
Requirements:
Proficient in Microsoft Suite
Have availability to support the business throughout weekends and holidays
Experience delivering outstanding customer service, with excitement!
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
Compensation
Generally starting at $22.02 - $22.02 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.