Job Information
UPMC Office Assistant I - Clinical Administration in Kane, Pennsylvania
UPMC is excited to invite you to apply for the Office Assistant I position! This full-time role offers variable day shift hours Monday through Friday, with minimal travel requirements. We are seeking an individual with prior medical office experience who thrives in a collaborative team environment. Apply today to join a great team and receive a robust Totals Reward package!!
Responsibilities:
Verify necessary information and records in both the medical record and computerized scheduling system to ensure accurate patient data and appointment details.
Schedule, coordinate, and reschedule patient appointments, ensuring efficient use of time slots and proper communication with staff and providers regarding any changes.
Greet and register patients promptly and courteously, providing necessary instructions and directions. Notify the appropriate department or individual of the patient's arrival and perform the check-in and check-out functions.
Maintain a clean and orderly waiting area, including the beverage station and reading materials, to ensure a comfortable and welcoming environment for patients.
Prepare patient charts ahead of scheduled appointments, ensuring all required information is available and organized.
Answer telephone calls, screen them effectively, take accurate messages, and provide essential information regarding patient appointments or inquiries.
Maintain and update physician schedules, ensuring that appointments are accurately scheduled and confirmed in a timely manner, with all necessary details provided to patients.
Complete necessary paperwork, including encounter forms and referrals, and use the computer system to generate information essential for billing purposes.
Required:
High school diploma or GED
1 year work experience, preferably in a medical office setting
Preferred:
Knowledge of medical terminology
Word processing and computer experience
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran