Semcac Full Time Transportation Dispatcher - Kasson in Kasson, Minnesota
SUMMARY Arrange county residents transportation through scheduling of volunteer drivers and public transit buses. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Transportation: 1. Answer calls/messages for volunteer driver transportation and public transit requests in a timely manner. 2. Calls volunteer drivers and bus drivers for arrangement of the requested transportation. 3. Have knowledge of transportation program policies and procedures. 4. Must be able to handle difficult/emergency situations. 5. Verifies U-Care/Blue Plus requests with Health Ride and arranges transportation for their clients. 6. Notifies clients no later than 3:00pm the day before a requested ride with the name of the driver and pick up time or informs the client that no drivers are available. 7. Have knowledge of the dispatching area for the volunteer driver programs. 8. Keeps accurate records. 9. Mails supplies to volunteers and staff as requested. 10. Keeps an accurate record of daily activities, coding time to the appropriate program. 11. Creates route log for Public Transit buses and gets them to the proper destinations in a timely manner. 12. Completes paperwork and may be asked to help Coordinator and Operations Manager with duties.