Job Information
Concentrix Technical Customer Support with Italian - work from Katowice in Katowice, Poland
Technical Customer Support with Italian - work from Katowice
Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)
Location
Katowice, Poland
Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1486406EXTERNALENGLOBAL&step=1&utm_source=none)
Job Title:
Technical Customer Support with Italian - work from Katowice
Job Description
Responsibilities:
Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
Handling reports regarding the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs
Helping customers solve technical issues with their devices
Collaborate with service engineers to obtain technical support
Requirements:
Knowledge of Italian at and communicative level (min. B2+)
Knowledge of English enabling understanding of the training content (min. B1+)
Interest in new technologies
What we offer:
Flexible employment based on a civil contract
Work in a modern and comfortable office in the center of Katowice
Shift work from Monday to Friday (working hours: 10:00-19:00)
Comprehensive 5-week training in English (fully paid from our side)
Location:
POL Katowice - Global Office Park-Bldg C Flrs 2 & 3
Language Requirements:
Time Type:
Full time
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Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1486406EXTERNALENGLOBAL&step=1&utm_source=none)