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Hilton Training Supervisor in Ken, Japan

業務内容

・団体交渉の議事録を作成する。

・パーソナルチームのマンスリータイムレコードを作成し、ペイロールに提出する。

・General Store Itemsをはじめオフィス用品の在庫を管理し必要に応じて発注する。

・必要に応じて従業員の慶弔祝い金を準備し、電報や供花の手配をする。

・月に1度チームメンバーのbirthday partyを準備する。

・月に1度人事異動を掲示板に告知する。

・2ヶ月に1回催されるチームセレブレーションの準備。

・月に1回催されるGMフォーラムの準備。

・必要に応じて外国人従業員のサポートをする。(ビザの申請や健康診断への同行など)

・入社、異動、昇進、退職辞令の発行や勤怠システムへの登録を期日までに行う。

・従業員食堂やロッカールーム、宿泊室など従業員施設を常に清潔で整理された状態に保つ補佐をする。

・パートタイマー等採用のためのすべての求人広告がリクルートプランに従っていることを確認し手配する。

・パートタイマー求職者の面接・採用を行う。

・各種大学・専門学校と連絡を取り、インターンシップをコーディネートし計画する。

・新規採用従業員に対し、契約内容を説明し、入社に関する手続きを実施する。

・退職する従業員に退職手続きを説明する。

・要望があった場合、学校関係からのホテル案内、インタビュー、及び撮影協力の担当を行う。

・必要に応じて看護師業務のサポートをする。

・衛生管理者として月に1回催される安全衛生委員会の巡視および資料の準備をする。

・要望があった場合、修学旅行等で宿泊中の学校に対して、職場体験のアレンジを行う。

 ・ 業務・通勤労災の有無を理解し、手続きをする。

・必要に応じて勤怠記録の修正を行い、給与データの締め作業をする。

・従業員食堂やロッカールーム、宿泊室など従業員施設を常に清潔で整理された状態に保つ補佐をする。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant Learning & Development Manager coordinates and manages the implementation of hotel trainings in line with brand and hotel policies and procedures. This role develops and maintains training resources, implement systems that promote growth and development, ensuring that all promises to stake holders are delivered. He / she assists the Director of Human Resources in creating an effective and efficient operation for the Training department.

What will I be doing?

As the Assistant Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards:

• Update the training notice board with all information on the situation in and out of the hotel as well as training information.

• Assist the Director of HR to organize reward and certification programs

• Organize reward and certification programs.

• Organize in coordination with the Director of HR and Department Heads, approved cross trainings.

• Carry out talent programs according to brand standards.

• Assist to set up and maintain training and talent program policies.

• Develop plans to conduct needs analyses and in-house training on a regular basis.

• Regularly keep training records.

• Develop tools and systems to ensure training and development programs meet hotel objectives.

• Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.

• Take part in the preparation and planning of the Training department’s goals and objectives.

• Assist to set up the talent program budget.

• Take part in team member performance reviews and set up development plans.

• Facilitate multiskilling.

• Manage the planning and delivery of orientation programs.

• Offer support and advice on personal development plans to team members under your supervision.

• Implement appropriate management practices that provide team members with motivation and communication.

• Provide information as required regarding training records and attendance.

• Assist all departmental trainers if necessary, with trainings.

• Deal effectively with guests and workplace colleagues from a variety of cultures.

• Be aware of duty of care, and adhere to occupational health and safety legislations, policies and procedures.

• Adhere to the hotel’s security and emergency policies and procedures.

• Be familiar with property safety, current first aid and fire emergency procedures.

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Assistant Learning & Development Manager, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University graduate.

• Minimum 3 years of related working experience in the hotel industry.

• At least 2 years of management experience in a training supervisory or above role, in an international 5-star hotel.

• Excellent command of written and spoken English and Chinese to meet business needs.

• Knowledgeable of Learning & Development.

• Good communication skills.

• Good presentation and teaching skills.

• Good project management skills.

• Excellent coordination and organization ability.

• Willing to take challenges and work under pressure.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Human Resources

Title: Training Supervisor

Location: null

Requisition ID: HOT0AN13

EOE/AA/Disabled/Veterans

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