Job Information
T-Mobile USA, Inc Senior Engineers, Systems Reliability in Kennard Corner, Washington
Career Band: L08 Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Position summary T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Engineers, Systems Reliability located in Bothell, WA will improve and protect the software and systems behind all of T-Mobile's IT services, including management of scalability, availability, latency, performance, security, and capacity, and delivery of software faster, better, and cheaper. Position duties and responsibilities include, but are not limited to: Design, form, and maintain CICD Pipelines to build the next generation of T-Mobile applications on cloud-native platforms. Enable great customer experience and product innovation by continuous improvement of operational support. Demonstrate fluency in emerging DevOps-centric automation tools and technologies for CICD and configuration management for non-prod environments. Perform environment management and automated server provisioning (VMs). Deliver software to improve the availability, scalability, latency, and efficiency of T-Mobile's services. Create, manage, and use a dashboard for continuous monitoring and health check of applications and the underlying infrastructure, improve the quality of services using the monitoring feedback for the non-production environment. Contribute to future improvement of software delivery processes and operations, e.g., cloud enablement, use of microservices with containerization. Utilize experience in Continuous Integration/Continuous Delivery tools such as Jenkins, Cloudbees, and other automation tools. Working experience with Apigee for API Integration and API Gateway to manage and secure APIs, enabling seamless integration with external services. Utilize experience with DevOps tools, such as, Ansible, Chef, Puppet. Utilize experience in APM tools including AppDynamics and logging tools, and Splunk. Utilize experience working in a cloud environment (public/private). Telecommuting is permitted, but applicants must live within a reasonable commuting distance. Skill requirements: Leveraging knowledge of DevOps (CI / CT / CD), and applying CI/CT/CD in an Agile environment to create and modify CI/CD pipeline leveraged by scrum teams for software development and releasing code to applicable environments utilizing tools including Jenkins and Cloudbees. Utilizing platform technologies and components including Okta, Relic and Vault for security. Grafana, Prometheus for performance monitoring, optimization and API integration to continuously optimize the application. Conducting end to end incident management including reducing the MTTD, MTTE and MTTR, improving communication to stakeholders on impacts, mitigation, and corrective action, and conducting blameless postmortem and providing feedback to developers and architects; leveraging APM tools, including AppDynamics and logging tools, including Splunk, to actively monitor production and support resolution of incidents. Evaluating new technologies and infrastructure enhancements required by the enterprise to align with strategic architecture vision and partnering with scrum teams on feature definition and delivery; proactively completing POCs for implementation of new technologies including TKE (Kubernetes), Docker, and GCP (Google Cloud). Defining and provisioning i