Job Information
Saia, Inc Final Mile Delivery Operations Supervisor in Kent, Washington
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Under the general supervision of the Transportation Manager, the Final Mile Supervisor is
responsible for the execution of daily Final Mile delivery operations, to include management of
appointment scheduling, route planning, and supervision of shipment custody from unloading through
load out. Manages driver staff, equipment, and all supporting functions, to include communications,
training, maintenance, and compliance.
Responsibilities
Notifies customers about the planned arrival of deliveries
Communicates with customers via email, text, and phone
Sequences and schedules driver delivery routes
Communicates with on-street drivers throughout the day regarding progress, problems with or
changes to work assignments, etc.
Prepares and processes driver operations documents (DVIRs, DRs, etc)
Updates shipment statuses in operating systems
Generates invoices for services produced and processes invoices for costs incurred
Leads driver meetings re: safety, company info, policy / procedure, etc.
Administers HR functions (hiring, drug screening, corrective action, etc) for driver staff
Directs vehicle maintenance to include preventative maintenance, DOT and non-DOT repair, and all
associated compliance documentation
- Performs other duties as assigned
Preferred Qualifications
Bachelor’s degree or equivalent
Minimum 1 year transportation or dispatch experience
Organizational abilities (prioritization, time management, process development and compliance)
Proficiency with Microsoft Office
Salary Range: $55,300.00 - $68,000.00 annually, based on experience. This position is bonus eligible.
Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.