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Ketchikan Indian Community HR Employee Benefits Coordinator in Ketchikan, Alaska

Indian Preferencein hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws.


Purpose

Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employers expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.


Job Summary

The incumbent is responsible for all employee benefit administration and compliance.Assists employees with benefit(s) enrollment, change, and employment separation.Verifies and submits all benefit billing, issues open enrollment notices, and maintains employee database and files.

Schedules new-hire and open enrollment opportunities for relevant benefit plans and assists with benefit plan renewals.Administers and primary contact for COBRA, Family Medical Leave, Unemployment Insurance, Worker Compensation benefit requirements, benefits and retirement plans, and verification of employment requests. Works cooperatively with Finance Department to ensure accurate reconciliation of benefits with each payroll.The incumbent must take initiative and be self-driven, able to work effectively to problem solve and complete tasks independently. Completes other duties as assigned.


Job Duties and Responsibilities

  • Enrolls employees in various benefit options during new-hire and open enrollment season sessions or obtains employee signed benefit declination form; organizes and presents new-hire, open enrollment, and special workshop sessions to educate staff on benefit plans and programs; designs and prepares benefit materials and literature.
  • Participates in employee new-hire orientation to include all benefit programs.
  • Responds timely to benefit inquiries from managers and employees on plan provisions, benefit enrollment, status changes, and other general questions.
  • Responds timely and with accuracy to verification of employment requests, ensuring the appropriate authorization is received in writing prior to release of information; follows procedures for release of employment information and retains records of requests, authorizations and responses.
  • Serves as a liaison between the employee and benefit vendors and carriers; coordinates transfer of data to vendors and carriers, premiums and plan administration; investigates, analyzes and resolves a wide range of complex benefits issues.
  • Verifies, and records employee information, ensures accurate data feeds between the HRIS/payroll system and carriers; updates benefit plans in the HRIS/payroll system and informs insurance carriers of new or changed information.
  • Enters benefit enrollment /dis-enrollment information into HRIS/ payroll system for review by Payroll Specialist at least five (5) business days before payroll distribution.
  • Reconciles insurance and benefit invoices; monitors account transactions for accuracy; maintains record keeping system to track billing, to include additions and deletions; reviews and verifies monthly benefit vendor invoices and completes adjustments before submitting to supervisor for payment processing within two (2) business days upon receipt.
  • Ensures COBRA, FMLA/leaves of absence, ACA, and Worker compensation reporting requ rements are met.
  • Processes and administers all leave-of-absence requests, FMLA and Worker Compensation benefits.
  • Assesses workstation ergonomics upon request and makes cost-effective recommendations that minimize risk of injury.
  • Completes employee benefit separation packet and off boarding processes for each employee separation regardless of employment duration.
  • Coordinates employee recognition program/s.
  • Compiles statistics and reports; analyzes benefit utilizations and makes recommendations regarding cost and program effectiveness to the HR Director.
  • Coordinate and facilitate regular employee workshops and presentations on the various benefit offerings and programs.
  • The Tribes fringe benefits include but not limited to:health, dental, and vision insurance plans, supplemental coverage, life insurance, mutual funds, retirement plans and the employee assistance program.Mandatory benefits include COBRA, Family Medical Leave Act, Unemployment, and Worker Compensation.
  • Notifies the designated Finance employee when benefit data entry and adjustment is completed and notify benefit vendor of any changes as far in advance as possible. Benefit plan vendors may change from time to time.Each benefit has basic responsibilities that is subject to change without notice.
  • All Human Resource Department staff will cross train the various HR roles and responsibilities to assure continuity during scheduled / unscheduled co-worker absence.
  • Update and maintain recognized Holidays and Paid Time Off settings in the HRIS; audit accruals and rollovers according to policy, procedures and agreements; coordinate with Payroll as needed.
  • Ensures physical and digital personnel files are maintained with accuracy and integrity.
  • Completes special projects as requested by the HR Director.
  • Other duties as assigned

Minimum Qualifications (Education and Experience)

  • High school diploma or equivalent.
  • One years experience in human resources, employee benefits administration or related experience.
  • Experience with billing reconciliations.
  • A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis.

Preferred Qualifications (Education and Experience)

  • Bachelors degree in Human Resources or related field.
  • Three years experience in human resources or employee benefits administration.
  • Experience with Human Resource Information Systems (HRIS).
  • Experience using advanced functions of MS Excel including complex formulas, pivot tables and vlookup.
  • Experience in community clinic preferred and a strong commitment to multidisciplinary teamwork.

Necessary Knowledge, Skills, and Abilities

Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations.

Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.

Skills in operating personal computers using a variety of computer software, including familiarity with intermediate Excel functions.

Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.

Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.).

Ability to learn and apply program/agency operating policies and procedures.

Ability to manage multiple priorities and tasks concurrently and meet deadlines.

Ability to work independently as well as with teams.

Knowledge and educational preparation in the theories, methods, practices i

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