Job Information
HomeSafe Alliance Lead IT Business Process Analyst (Lead Product Owner) in King of Prussia, Pennsylvania
Title:
Lead IT Business Process Analyst (Lead Product Owner)
HomeSafe Alliance is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families.
When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through internal collaboration, and with our partners and customers, we’re defining tomorrow’s challenges, then providing the innovative solutions to overcome those challenges, always maintaining our commitment to Zero Harm and Sustainability Platform.
Working at HomeSafe Alliance means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions.
As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.
The HomeSafe team is dedicated to providing fast, easy, and efficient relocation experiences. More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.
About the Role:
Acts as a liaison between IT development groups and business units for the development and implementation of new systems and enhancement of current systems. Evaluates new applications, system requirements, developments in field of expertise, and evolving business needs to recommend appropriate solutions and alternatives. Under general direction, uses specialized knowledge or skills to solve complex and unique problems, or direct the daily activities of a business, technical support, or functional support team. Establishes priorities for the completion of assigned tasks. Uses judgment to interpret internal and external issues and develop best practices. May direct resources, prioritize tasks and provide guidance to less experienced team members. Relies upon experience, interpersonal skills, and broad knowledge of field to ensure task completion in compliance with policies, procedures, and business strategy. Skills required for this job are typically acquired through the completion of an undergraduate degree and 7+ years of experience.
Responsibilities:
Product Vision and Roadmap:
Define and communicate the product vision and long-term strategy in collaboration with stakeholders.
Maintain and prioritize the product roadmap to align with business goals and customer needs.
Backlog Management:
Create, refine, and prioritize the product backlog based on the needs of the business, stakeholders, and end-users.
Ensure that the development team has a clear understanding of the requirements for each product backlog item.
Stakeholder Communication:
Act as the primary point of contact between the business stakeholders and the development team.
Gather and translate business requirements into clear user stories and technical specifications.
Regularly update stakeholders on the product’s progress, upcoming features, and potential issues.
Sprint Planning and Execution:
Collaborate with the Scrum Master and development team to plan and execute sprints as appropriate.
Review completed work during sprint reviews (testing) and provide feedback for improvements.
Adjust priorities and the product backlog based on feedback and changing needs.
User Story Definition:
Write detailed user stories with clear acceptance criteria.
Ensure that user stories are well-understood by the development team and meet the Definition of Ready (DoR).
Release Management:
Define and prioritize the minimum viable product (MVP) and feature releases.
Collaborate with the development team to ensure timely delivery of high-quality features.
Coordinate release planning with operations, customer care, supply chain, claims, and other departments.
Customer Feedback and Continuous Improvement:
Gather feedback from end-users, customers, and stakeholders to continuously improve the product.
Analyze market trends and adjacent/competitor products to identify opportunities for enhancement.
Adjust product strategy and backlog based on feedback and performance metrics.
Risk Management:
Identify risks and work with the team to develop mitigation strategies.
Ensure that critical features are delivered on time and within budget.
Qualification and Skill Requirements
Must be a U.S. citizen due to contractual requirements.
Strong knowledge of agile methodologies (Scrum, Kanban).
Excellent communication skills to interact with both technical and non-technical stakeholders.
Ability to define, prioritize, and manage a product backlog .
Experience in writing user stories , defining acceptance criteria, and overseeing backlog grooming.
Strong analytical skills to assess market trends, customer feedback, and performance metrics.
Understanding of software development processes and the technical aspects of product design.
Familiarity with tools such as JIRA, Confluence , or similar.
Education and Experience:
Bachelor’s degree in Computer Science, Engineering, Business , or a related field.
Typically 3-5+ years of experience in product management or as a Product Owner .
Inclusion and Diversity at HomeSafe Alliance:
At HomeSafe, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
#LI-SH
Benefits:
Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of PTO for newly hired employees
401(k)
Health and Wellness Programs
Disability, Life and AD&D insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident & Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
And more!
INCLUSION AND DIVERSITY AT KBR
At HomeSafe, we are passionate about our people, sustainability, and our Zero Harm culture.
These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
HomeSafe — Delivering Solutions, Changing the World.
HomeSafe has been established to be the premier household goods move management service provider for the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. Our team is dedicated to providing fast, easy, and efficient relocation experiences.
More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As a household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time.
With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.
We thank you for your service, and for the privilege of serving you in return.
A t HomeSafe, We Deliver.
Fraud Alert
Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of HomeSafe’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.
HomeSafe will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.
Benefits:
Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of PTO for newly hired employees
401(k)
Health and Wellness Programs
Disability, Life and AD&D insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident & Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
And more!