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Randstad US Customer Service in Knoxville, Tennessee

Customer Service

job details:

  • location:Knoxville, TN

  • salary:$14 per hour

  • date posted:Monday, September 13, 2021

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Carpet and upholstery cleaning service

  • reference:AB_3750118

  • questions:cricket.sanders@randstadusa.com865-539-7940

job description

Customer Service

Would you say you have experience providing world class customer service? We have a local service company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.

Responsibilities

Candidates need to have the following:

  • Previous experience in collections, sales, or financial services is a plus

  • Must be able to navigate a computer, handle a variety of communication methods, phone calls (inbound and outbound), emails, or chat

  • Must be able to type at least 35 words per minute

  • Good phone presentation and communication will be beneficial for these opportunities

The essential functions of this role include:

  • working weekends

Skills

  • Customer Service

  • Telephone Etiquette

  • typing 35 wpm (1 year of experience is required)

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Experienced

Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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