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Pilot Company Specialist, Graphic Production in Knoxville, Tennessee

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Job Description

This role is in-house, production design with a strong focus on Pilot Travel Centers store signage support; heavy emphasis on delivering clean production design build outs and maintenance signage in a cyclical work environment. This position also includes production design for store exteriors, interiors and billboards.

  1. Working closely with in-house Creative + Design team, production of all monthly store signage kits requiring direction (ex: Store endcaps, banners, fixture graphics)

  2. Decision-making ability for applying graphics standards across a variety of external guest-facing touchpoints (billboards, menus, shelf signs, new store exteriors)

  3. Ability to coordinate the delivery and organization of vendor-supplied assets; assess for proper file type, resolution and color mode in order to ensure print readiness.

  4. Strong attention to detail and accuracy, with the ability to execute multiple assets; Strong proofreading skills are necessary

  5. Create proofs for client review

  6. Package and pre-flight final press-ready files based on supplied specifications for several types of printing

  7. Troubleshoot problems as they arise with both the creative and production teams

  8. Proficiency in image retouching, clipping paths photo compositing and image manipulation

  9. Attend monthly store signage planning meetings

  10. Assist in artwork versioning for campaigns and other needs

  11. Ability to read spreadsheets/translate data visually

  12. Maintain file structure and naming in accordance with team standards

  13. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

  14. Ensure all activities are in compliance with rules, regulations, policies, and procedures

  15. Complete other duties as assigned

Qualifications

  • 5+ years of production experience is preferred.

  • Ability to present portfolio of work.

  • Associate’s or Bachelor’s Degree in Graphic Design or work experience equivalency

Specialized Knowledge

  • Intermediate Adobe CC Skill required

  • Intermediate understanding of visual elements (layout, typography)

  • Competency with OS and Apple products

  • Experience in print design or pre-press/production with knowledge of how to deliver a clean file that will print as expected in accordance with various print vendor requirements.

  • Experience with Adobe Workfront and Agile process a plus

Competencies

  • Motivated, flexible, can handle a deadline-driven and ever-changing environment

  • Strong people and organizational skills

  • Ability to navigate a complex approval process

  • Strong time management skills

Additional Information

Travel

Travel required less than 5 %

Physical Requirements & Working Conditions

  • General office work requiring sitting or standing for long periods of time

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Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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