Job Information
IBM Accountant (Credit Card Administrator) in Krakow, Poland
Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
About the Role:
As a Credit Card Administrator, you will play a crucial role in managing and overseeing our company's credit card programs. You will be responsible for a variety of tasks, including day to day processes, data analysis, client communication, and problem-solving.
Key Responsibilities:
Process Management:
Oversee the credit card applications and approval process, ensuring compliance with company policies and procedures.
Perform various BAU processes related to corporate card administration
Monitor card usage and spending limits to prevent fraud and misuse.
Resolve cardholder issues and inquiries in a timely and efficient manner.
Actively take part in initiatives driving continuous improvement.
Client Communication:
Maintain regular communication with clients, addressing their questions and concerns promptly.
Present data and insights to clients in a clear and concise manner.
System Administration:
Manage the credit card system, including user access and permissions.
Resolve any issues concerning corporate card usage; fulfill requests and answer questions directly from cardholders.
Data Analysis and Reporting:
Analyze credit card data to identify trends, anomalies, and potential issues.
Prepare regular reports and presentations for clients, highlighting key findings and recommendations. ○ Work closely with the bank to resolve any discrepancies or issues related to credit card transactions.
Process data in accordance with legal IBM and client's requirements related to personal data protection.
Required Technical and Professional Expertise
Strong problem-solving, analytical skills and attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Excel and gSuite tools.
Ability to work independently and as part of a team.
Fluent English is essential for effective communication with clients and international partners.
Relevant experience in a financial or administrative role will be beneficial.
Hybrid Work Policy: This position requires a minimum of three days of on-site work per week.
To ensure the security of our systems and comply with regulatory requirements, all employees will be required to provide a valid government-issued photo ID, such as a passport or ID (both for onboarding and required bank accesses). This information will be securely stored and used solely for verification purposes.
Preferred Technical and Professional Expertise
- n/a
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.