Job Information
Sanofi Group People Services Time to Payroll Specialist and Process Excellence – South Asia in Kuala Lumpur, Malaysia
Job title : People Services Time to Payroll Specialist and Process Excellence – South Asia
- Location: Kuala Lumpur, Malaysia
About the job
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?
As People Services Time to Payroll Specialist and Process Excellence within our People Services team, you'll be responsible for not only Malaysia region, but also process excellence as part of your portfolio.
Within People Services, GBS, the following areas of process will be covered:
Handle day to day benefits, time and payroll payroll activities for Internal and External Workforce.
Manage Business Process Outsourcing (BPO) vendor(s) when relevant
Address operational issues with stakeholders
Support employees' queries
Transversal: reporting, compliance, continuous improvement, project management
This role will also work closely with Employee and External Life Cycle Specialists, as well as HR, Legal, Compliance, Digital and any 3rd party providers.
Main responsibilities:
During the first few months of joining the People Services team, the Time to Payroll Specialist will receive Knowledge Transfer from their buddy related to the role. This includes sharing documents and work shadowing.
The following details activities will be the main activities of the role, but special projects can be added regularly based upon the evolving priorities of GBS:
Benefits activities: Based on local benefits policy, manage activities related to health and life insurance, company card or car, loans, sport or cultural support, shares…
Time activities: control time off & time tracking data and share with payroll, prepare local reporting, ensure compliance
Payroll activities: gather all payroll input (some are interfaced, some needs to be collected), control payroll calculation results, get payroll approval from manager, store evidences, prepare post payroll reports, manage statutory bodies, manage internal and external audit, work closely with accounting and treasury departments. In case the payroll is partially outsourced, coordinate the payroll activities with the vendor.
Employee Queries: assist employees on any questions related to benefits, time and payroll. You will also provide certificates, support terminated employees if needed…
Transversal
Work closely with Employee and External Life Cycle Specialists applying our global Core Model
External Workforce: data management, onboarding and offboarding
The Time to Payroll Specialist will actively contribute to a great Employee Experience: assist candidates and employees with all the available self-services, assist managers and HR partners in their day to day administrative tasks
Responsible to analyze, develop and implement payroll process improvements to ensure accuracy, efficiency, and compliance with regulatory requirements.
Ensure all processes are documented and reviewed on a quarterly basis.
Lead Time to Payroll related projects and work closely within the team and neighboring function.
The People Services team is also impacted by business initiatives such as new merger or acquisition, divestiture, new technology, outsourcing projects …
About you
Experience:
Possess experience in Malaysia end-to-end payroll, with added advantages with experience in Australia / China.
Experience in Human Resources or customer service or care experience within a shared service environment
Experience with multicultural organization
Experience with transformation projects (technical and/or functional)
Experience with case management application(s)
Soft skills:
Self-organization skills, prioritizes effectively
Strong communication and customer services skills
Capable of handling difficult situations by demonstrating professionalism and confidentiality
Ability to work with a team to create effective strategies and meet team goals
Customer oriented mindset
Technical skills:
General knowledge of Human Resources policies and procedures
Previous experience with Workday or similar Global HR systems
Experience with Lean, Six Sigma, or other process improvement methodologies
Experience in process automation and project implementation
Education:
- BA/ BSc or Equivalent in HR or related discipline
Languages:
Excellent written and verbal communication skills in English
Additional language proficiency is advantageous