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Hyatt Reception Host (Local Only) - Alila Bangsar Kuala Lumpur in KUALA LUMPUR, Malaysia

Description:

Description

  1. Communicate in a friendly, tactful, and professional manner with guests, suppliers, and colleagues.

  2. Greet and assist guests with check-in, check-out, and any inquiries, ensuring a seamless and welcoming experience.

  3. Always maintain a clean, tidy, and presentable appearance in accordance with the hotel’s grooming standards.

  4. Be reliable, punctual, and ensure you are at work on time according to your schedule.

  5. Be open and adaptable to changes in job responsibilities, work area, and roster to meet business needs.

  6. Support your team and other departments by being flexible with your duties as needed.

  7. Be understanding, supportive, and helpful to guests, suppliers, and colleagues.

  8. Foster a positive work environment by encouraging collaboration and teamwork.

  9. Take pride in your work environment by keeping it tidy, well-maintained, and reflective of Alila’s sustainable practices.

  10. Be familiar with emergency procedures, including those for bomb threats, floods, fires, and other potential crises.

Qualifications:

Qualifications

  1. Minimum SPM certification required

  2. Experience in similar position or one position lower

  3. Possesses people skills by approaching challenges / mistakes in a professional and objective manner

  4. Possesses relevant administrative skills

  5. Has a confident personality

Primary Location: MY-10-Kuala Lumpur

Organization: Alila Bangsar Kuala Lumpur

Job Level: Full-time

Job: Front Office

Req ID: KUA002510

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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