Job Information
Hyatt Team Leader - Concierge, Park Hyatt Kuala Lumpur in KUALA LUMPUR, Malaysia
Description:
You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Team Leader - Concierge is responsible for assisting in the daily operations of the Concierge department, ensuring that guests receive exceptional service and personalised assistance throughout their stay.
Qualifications:
Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
Ideally with a university degree/diploma in Hospitality or Tourism management.
Minimum of 3-5 years of experience as a Guest Service Officer or 1-2 years of experience as a Team Leader within luxury hotels is preferred.
Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
Excellent communication and interpersonal skills, strong organizational, multitasking and problem-solving abilities.
Proficiency in Microsoft Office Suite (Excel, Word).
Primary Location: MY-10-Kuala Lumpur
Organization: Park Hyatt Kuala Lumpur
Job Level: Full-time
Job: Guest Service Operations
Req ID: KUA002374
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.