Job Information
ThermoFisher Scientific Process Optimization Analyst in Lagunilla, Costa Rica
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As an onsite member of one of the key Thermo Fisher Scientific IT groups, located at one of our main CoE campuses, you will be at the forefront of the Corporate Infrastructure and Security (CIS) strategy and excellence transformation.
How will you make an impact?
Partner with key members of the CIS team to streamline business process and automate non-value add activities, targeting for value from systems in use. This role assists in requirement gathering, process mapping, documentation, and project coordination across a variety of projects and teams. The incumbent will work with various levels of management and staff to explore and help specify system integrations, system requirements, gap analysis and workflow definitions.
The successful candidate will possess strong critical thinking capabilities and will demonstrate confirmed follow through and applied partnership. Collaborating with colleagues across several business units will allow this individual to be most effective.
What will you do?
Provide standard methodologies and assist colleagues in solving problems and improving processes
Align CIS process with divisional requirements, with an emphasis on common process across the teams
Support the development of requirements for new requests
Collaborate with business partners on prioritization of incoming work request
Support key initiatives in CIS
Become a trusted resource that improves life for colleagues in CIS every day
Author effective business requirements documents.
Analyze data sources and map data elements to key business requirements.
Facilitate end-user workshops for requirements assembling and brainstorming.
Consult with business users to identify areas of business process improvement.
Support the CIS team via process improvement activities.
Complete assignments with minimal direction and communicate progress with a diverse group of team members.
Deliver collaborator happiness through clear and timely status updates and follow up.
Ensure compliance with company’s Global IT Policies & Procedures, specifically including Generative AI and Automation
How will you get here?
Education
Bachelor’s degree in a technical field or equivalent work experience.
Experience
0-2 years driving process improvement in a large enterprise, preferably with IT, automation, and biotechnology experience.
Proven experience with technical and process projects
Experience with IT business systems
Professional certifications in area of expertise like Six Sigma Green Belt, PMP, Scrum Master Certification.
Knowledge, Skills, Abilities
Experience with Microsoft tools such as Excel, Word, Power Point. Process tools such as Jira and Miro a plus.
Demonstrable ability to quickly learn systems and tools
Good interpersonal relationship skills that promote teamwork and transparency across the organization.
Project execution or management experience a plus
Ability to manage multiple tasks and priorities and meet required dates
Travel : The role will require minimal travel, estimated at 5-10%.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.