Job Information
GRAND GENEVA LLC Resort Ops Supervisor Rooms in LAKE GENEVA, Wisconsin
JOB REQUIREMENTS: Description If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits. We are in search of a Resort Ops Supervisor to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin. Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that\'s soaked in memories. The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds. Our Team is looking for People Pleasing individuals who want to do the following: * Turn our guest\'s ordinary day into an extraordinary day * Love where they work * Be appreciated for what they bring to a team * Learn and grow with a company who truly values it\'s people What\'s in it for you? Free meals every shift made by our talented culinary team Paid time off Golf, Ski, Restaurant & Spa discounts Hotel room discounts as low as \$49 per night WELL Spa Gym membership for \$16 per paycheck Advancement opportunities across the property and US Friendly work atmosphere Holiday, jury duty, & bereavement pay Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits Recognition programs (aka get paid to celebrate) About the role Lead a grand team as a Resort Operations Supervisor: Provide managerial support, training and leadership for the restaurant & rooms operations, and rotate between Food & Beverage and Rooms Operations as needed. What will you be doing? Execute restaurant operations including food and beverage promotions, customer service and inventories Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service Performs Front Desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, and taking accurate messages for guests and management. Responsible for a working knowledge of the property management system (Opera) and all point of sales systems (Micros) Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff Communicates effectively, both verbally and in writing, to provide clear direction to the staff. Attends meetings during shifts. Must be able to take confrontation from guests and associates while following/enforcing Grand Geneva... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/13B5A593D68643EA