Job Information
Publix Lead Business Systems Analyst – Publix Connection Team in Lakeland, Florida
30292BR
Position Title:
Lead Business Systems Analyst – Publix Connection Team
Department:
Publix Technology
Location:
Lakeland, FL
Description:
Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.
Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels – summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you’re interested in IT security, platform engineering, architecture, software development, or infrastructure – we have a career path for you! See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine’s Best Companies to Work list.
Join the Publix Technology Team as a Lead Business Systems Analyst working on the Publix Connection team. You will play a key role interacting with enterprise teams, business product management, and 3rd party vendors to analyze and write user stories to develop features that consider user experience, accessibility, performance, quality, cross-system interdependencies, and scalability. Under general guidance, this position is responsible for developing project plans, managing projects, monitoring project performance, and developing implementation plans for our internal associate portal on SharePoint.
The most suitable hire for this position will be a technical candidate with strong analytical, planning, problem solving, writing, and presentation skills, including the ability to communicate effectively with management, peers, technology vendors, and business unit customers.
Responsibilities:
Facilitate requirements gathering sessions to document business and system requirements with business units, project sponsors, and technology teams
Serve as a product champion including conveying product visions, prioritizing work for products, maintain product backlog, and monitoring deliverables to ensure timely completion
Communicate product and project status with leadership, sponsors, stakeholders, and upper and executive management
Manage relationships with software vendors as needed
Review vendor contracts and statement of work as needed
Document business processes, gather requirements, and uncover areas for improvement
Partner with Architecture, Security, Compliance, and Internal Audit to design compliant, secure, stable, and reliable solutions
Develop detailed implementation plans for complex technology solutions
Perform problem determination and determine escalation paths for complex issues
Adhere to product delivery processes including overseeing system access, protecting data, procuring hardware and software, and engaging vendors
Obtain agreements on purpose, scope, and limitations on proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance
Work with the QA Analysts to develop and document business acceptance criteria, perform UAT as required, and validate acceptance criteria has been met
Perform as expert on assigned systems, serve as contact for system issues and perform problem resolution on highly complex problems under general guidance
Advocate on behalf of the business units to ensure solution designs meet user requirements and effectively and efficiently address business process needs
Advising and assist stakeholders to improve and innovate
Req ID:
30292BR
Facility:
Lak Information Systems Airside - East B048E
State:
Florida
Frequency of Pay:
Monthly
Minimum Base Pay:
9,215
Additional Information:
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
Relocation/Household Good Shipment Allowance will NOT be provided.
Address:
3505 Aviation Drive
Potential Annual Pay with Bonus:
119,795 - 179,660
City:
Lakeland
Year End Bonus:
As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
Maximum Base Pay:
13,820
Required Qualifications:
Bachelor’s degree in computer science, Business, or a related analytical field or equivalent experience
7+ years of experience in business systems analysis including identifying business processes and supporting process improvements
7+ years of experience analyzing problems and translating into solutions
7+ years of experience planning, organizing, and managing all activities associated with delivering solutions in a distributed environment
3+ years of experience working with enterprise database management systems (e.g., SQL server)
1+ years’ experience with SharePoint (Planning, Designing, Administration, Testing or Installation)
Working knowledge of the Software Development Lifecycle (SDLC) with the ability to work within the defined roles and responsibilities
Provide on-call after-hours support for assigned systems and components
Must have excellent written and verbal communication skills, strong attention to detail
Preferred Qualifications:
Knowledge of PowerAutomate
Experience managing 3rd party vendor relationships
Knowledge of infrastructure and systems concepts
Experience working as a Scrum Master within an Agile Scrum framework and its application in product development and delivery
Experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)
Experience with implementing a company-wide intranet portal
Positive and organized approach to work is essential
Strong customer service and interpersonal skills
Willing to work as an effective member of a team but capable of working independently to solve complex problems
Excellent decision-making and analytical abilities
Ability to work closely with management when required as well as the ability to work independently
Proven ability to interact effectively with all levels of personnel
Zip Code:
33811
Benefits Information:
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Visit our website to see all of our benefits: Benefits - Jobs (publix.com)