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TEKsystems Field Technician in Lakeway, Texas

TRAVEL THROUGHOUT SOUTH AUSTIN LOCATION'S REQUIRED (Lakeway, Marble Falls, South Austin, and Buda)

RELIABLE TRANSPORTATION REQUIRED

MUST BE COVID VACCINATED

Required Skills:

  • 1+ years of technical experience

  • Break-Fix Desktop/Laptop support

  • Troubleshooting

  • Software installation

Job Responsibilities:

  • Technical support for client equipment (Laptops/Desktops/Printers/Mobile devices and Software)

  • Receive and address alerts from Client’s paging systems

  • Incident and problem determination and resolution

  • Break-Fix

  • Laptop/Desktop reimaging

  • Refresh applicable equipment in accordance with the client technology refresh plan

  • Maintain and repair equipment and software so that it operates in accordance with the Service Levels and Specifications:

  • maintaining equipment in good operating condition, subject to normal wear and tear

  • undertaking repairs and preventative maintenance on equipment in accordance with the applicable equipment manufacturer’s recommendations and requirements

  • perform software maintenance in accordance with the applicable software provider’s documentation, recommendations, and requirements.

  • Follow Client’s Asset recovery process as specified in the Policies and Procedures Manual, which includes tracking equipment, preparing equipment for shipping and coordination with Third Parties

  • Assist End User Computing team and Asset Management team with updating the inventory of End User Computing Devices, Voice Devices, Mobile Data Communications System/Network Infrastructure Servers

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

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