Job Information
RWJBarnabas Health Patient Access Representative Supervisor -Full Time, Evening) in Lakewood, New Jersey
Patient Access Representative Supervisor -Full Time, Evening)Req #:0000102613
Category:Billing/Collections/Registration
Status:Full-Time
Shift:Evening
Facility:Monmouth Medical Center - Southern Campus
Department:Emergency Dept Access Service
Location:
MMC Southern Campus, 600 River Road, Lakewood, NJ 08701
The Clerical Supervisoraccurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs which will enhance timely cash flow and reduce the days in accounts receivable.
Qualifications:
Required:
- High School Diploma or equivalent
Preferred:
Supervisory experience is preferred
Medical insurance verification and authorization experience preferred
Patient Access experience preferred
Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
Medical terminology and computer skills
Certifications and Licenses Required:
- N/A
Scheduling Requirements:
Evening Shift, following a period of orientation and training on days
Includes every other weekend, as well as a holiday rotation
Full Time, 40 hours per week
Essential Functions:
Responsible for coordinating and facilitating registration and admissions by obtaining pertinent demographic information, collecting accurate insurance information and performing inpatient authorizations in order to financially clear inpatient hospital accounts
The ideal candidate must be detail oriented and promote patient satisfaction
Service orientated background, good written and verbal communication skills and accurate typing ability
Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary
Reflects commitment to building a supportive work environment and maintains a positive attitude
Works closely and professionally with nursing and ancillary departments to foster a team environment
Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside the patient access department
Support ensuring core staffing of the Patient Access Representatives as well as working supervisor on floor supporting peak volumes
Ensures patient satisfaction, patient throughput, Emergency Department scheduling and scheduling needs
Daily monitoring of KPI metrics, and POS collections
Helps with the education of new hires
Monitors employee files
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Additional Information:
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
RWJBarnabas Health is an Equal Opportunity Employer