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RWJBarnabas Health Patient Access Representative in Lakewood, New Jersey

Patient Access RepresentativeReq #:0000158925


Status:Per Diem


Facility:Monmouth Medical Center - Southern Campus

Department:Patient Access Services


MMC Southern Campus, 600 River Road, Lakewood, NJ 08701

Job Overview:

The Patient Access Representative accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs.



  • High School Diploma or GED


  • Prior experience with hospital Patient Access/Registration and EPIC

  • Knowledge of medical terminology and medical insurance

Certifications and Licenses Required:

  • N/A

Scheduling Requirements:

  • Per Diem, Day shift

Essential Functions:

  • Interviews patient and or family to complete registration

  • Obtain/confirm all demographic and financial information is complete and accurate. Obtain and copy ID and insurance cards. Complete and copy all consent forms

  • Accurately complete the Medicare Secondary payer questionnaire (MSP)

  • Answers department phones quickly and relays all messages

  • Collect deposits, deductibles and co-pays so as to meet required cash targets

  • Maintain the required productivity and accuracy percentage as specified for job level

  • Obtain Advance Medical Directive information, patient specific

  • Adheres to patient rights: provides for the confidential treatment of all communications and records

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please Note:The first-round interview for this position is a digital, on demand interview through the HireVue platform. Click the hyperlinks here to learn more aboutthe RWJBarnabas Health hiring process ( anddigital, on-demand interviews ( . While there is no deadline, we strongly recommend completing the interview as soon as possible after receiving an invitation. Things move quickly and we may on occasion close applications earlier than anticipated due to large candidate numbers. We don t want to miss meeting you for a great opportunity! Be sure to check your spam and junk folders in email as well!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer