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Staff Accountant Job Locations US-OH-Cleveland Requisition ID 2024-52528 Category Accounting/Finance Position Type Full-Time FLSA Status Non-Exempt Location Name Westin Cleveland Min USD $20.00/Hr. Discretionary Performance Bonus Eligible No Tipped / Service Charge Eligible No About Us The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service. We strive to create an experience where the guests come back because of the excellence and family feel. We want you to be a part of Cleveland's history! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. Assist Finance Leadership in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Review the city ledger daily to ensure transactions are being routed to the appropriate account. Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Finance Leadership of any potential uncollectible accounts. Review the guest ledger in the property management system daily, reconcile and bill all group accounts. Perform follow-up billing and credit collection documentation and inform Finance Leadership of any potential uncollectible accounts. Communicate closely with other departments to ensure group billing is accurately recorded and reported. This includes working with the Sales team to ensure estimates are accurate and valid payment methods are secure, the Valet team to ensure daily parking is processed, the Banquet team to ensure event orders are posted accurately, and the AV team to ensure accurate AV backup is provided to the client. Review group contracts to ensure rebates, quantified complimentary rooms, housing fees, or miscellaneous credits are posted accurately and timely in accordance with expectations. Refunds must be posted quickly and communicated appropriately. Reconcile airline billing frequently to ensure accuracy and timely payment. Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.). Maintain accurate and legible logs for all credit cards. Set up new accounts in accordance with established credit policy. Host a monthly credit meeting with leadership including Finance Leadershi